Custom state "Closed Cancelled" is not mapped to any state bucket
I am getting an error message - Custom state "Closed Cancelled" is not mapped to any state bucket. Can someone help me in understanding the error message and guide me accordingly.
Forum Posts
Has anyone seen that the Original Task and not the Enhancement field on a Story record is updated when an Enhancement is pulled into a teams backlog via the Unified Backlog(UBL)?
We want to use the new unified backlog (UBL) vs. creating a story from each enhancement record. However, when you create a personal backlog and add in Enhancements when individual Enhancements are pulled into a teams backlog, the story that is autom...
Resolved! Is separate license is required for timecard_user role?
Hello, Could you please clarify if separate Worker licence is required to user in case timecard_user role is granted for employee who works with Incidents, Changes, Problems? As I understand role is related to ITBM, but the listed above tasks are th...
Resolved! Need to update all child fields when i updated in parent field in cmdb
Hi,Any one help on below the requirement I have created a field called "Brands Supported"on "Business Service" Table.When ever user updated "brand supported" field on parent table the same value has to update on "child table" field.If user want to up...
Resolved! How to modify Allocated Resource Plans
Hello, Could you please clarify how plans that are already in the Allocated state can be modified by the resource manager? At the moment we have a lot of Allocated Resource Plans that needs to be modified due to incorrect requested data by PM initial...
Resolved! Anyone edit the project go lives widget?
So I was adding widgets to a dashboard, and saw the Project management type, and there was a Go Lives thing to add. I love it, but it shows too much and I want it to be filtered. But I cannot find where it lives / is editable or clonable.What I f...
set actual end date of project tasks to current date/time
Hello, We are facing an issue with the Project Actual end dates. On completing a project task, Actual end date of the project task populates to the same as planned end date of that project task. As Project actual dates are based on project task actua...
Change Visual Task Board Owner
how can i change the owner of a visual task board? it would be helpful to create these task boards and change the board owner after it has been created. alternatively, if we could add other members as administrators to our boards that would be help...
Project Workspace will not load. Getting error message.
I have one user who is unable to load the Project Workspace. When she attempts to go to the module she gets the message :The context of elements must consist of well formed character data or markup. She has the correct roles and is able to access a...
IRR calculation for the given example
Can anyone please give me the formula and explain how IRR is calculated in below example? Cost Plans 1: License Cost Cost Plan 2: Resource Plan Benefit Plan : System calculated values;
How do you generate a business case?
I was just in a Webinar on the future of PPM and they showed a lot of things on Demand Management that I've never seen (and we are running Jakarta). One thing they showed was a business case generated automatically from a demand record. In search...
Resolved! Project Percentage Calculation
Hi all Can you give me some guidance regarding "How project percetange is calculated", In mi case, y have a project with 6 project task. 3 of those task are on closed complete status, so its individual percentage is 100%, the other 3 task are on cl...
Converting a Demand to a Project
We are relatively new to ITBM, so I'm wondering how the product has been designed as far as when a Demand ends and a Project begins. Has ServiceNow been designed such that the project kickoff and charter are to be completed as the last step in Deman...
How can we keep the track of the laptops in service now??
Hello, How can we keep the track of the laptops in service now??, i am looking for tracking the asset details related to each laptops. Thanks in advance.
How do you set and display a capacity for resource hours for a designated team/users?
How do you set and display a resource capacity for a designated team/users? For example, Shane from Applications Development only has 20 hours a week to work on projects.
