SLA's for Demand

SathishkumaK
Tera Contributor

‎10-28-2024 09:55 AM

Hi All

 

Can any one please help me if there is any SLA's for demanad management.Especially for demand and demand conversions.

 

Thanks 

Sathish

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2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

‎10-29-2024 12:21 AM

Hi @SathishkumaK ,

 

You can enable the SLA engine for the ticket type which is not already extending task, so that you can create SLAs accordingly. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

0 Helpfuls

Runjay Patel
Giga Sage

‎10-29-2024 02:29 AM

Hi @SathishkumaK ,

 

You can create SLA on demand table, OOB there wont be any SLA.

 

RunjayPatel_0-1730194156006.png

 

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