Socket timeout on third-party integration - response not received
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2 hours ago
Hi @team,
I'm facing an issue with our integration with the third-party application.
When I submit a record, it is created successfully in the third-party application and I immediately receive a confirmation email. However, I'm unable to capture the response body and HTTP status code from the API call. After some time, the call fails with a socket timeout error.
When we raised this with the third-party team, they informed us that their response can take 5 to 10 minutes. Our in-built service, however, has a timeout limit of around 30 seconds.
Could you please advise on how we can handle this?
Thanks,
Charan Sai
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