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SPM and After Action Reviews (retrospective/closure)

mejasonroar
Tera Contributor

At the closure of projects we like to hold an "after action"/retrospective/{whatever words you like} to see how we did. 

 

Questions like...

  • What went well?
  • What could be improved?
  • What issues/lessons were learned for future projects?
  • What are action items from this retrospective?

Today we do this in a Confluence page, but ideally it would all stay in ServiceNow and tie to the project. I didn't immediately see anything out-of-box in SPM, but wanted to ask the community. 

 

  1. Is there something native in ServiceNow for this?
  2. If no, what are others doing?
1 REPLY 1

Alpa82
Mega Sage

Hi @mejasonroar I think the Docs that can be access directly from the Project workspace could be a suitable for this. You can also have a template created with predefined structure additionally to the existing ones

see example:

Alpa82_1-1785350791669.png