SPM - Benefits Realization Management
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04-27-2023 12:52 AM
Hi,
I was looking at the Product Documentation on SPM and noticed on the graphic below that there appears to be a dedication function called Benefits Realization Management:
Does anyone have any information about this new feature?? Obviously there is an existing benefits tab in PPM, but this appears to be something more substantial.
Thanks
Daryl
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04-27-2023 05:28 AM
Reply to follow. This is definitely something we're interested in. Like you, I know the "Benefits Plans" are there out of the box and I planned to start recording actual benefits against them. But the out-of-the-box functionality seems a little "clunky". Benefit/value realization will typically after a project (and the demand) is closed? So something doesn't add up if we're trying to actively do something against records that are inactive in ServiceNow. I was hoping there was more of a "benefits/value framework" available but have never seen anything about it. Looks like you may have stumbled across it!
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04-27-2023 05:46 AM
Hi Jon,
Thanks for your response - it will be interesting to see what this new functionality is all about.
Regards
Daryl
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05-30-2024 12:36 AM
Wanted to know more about this functionality , no concrete details available, can someone pls help to know more about Benefit realization management.