QuickBooks
Does anyone use QuickBooks for their account practice? If so, how did you integrate with ServiceNOW? When you did integrate with ServiceNOW what were some of the pros and cons with the integration? Thanks for you input.
Forum Posts
Portfolio Gantt view?
I'm sure I'm missing something obvious, but is there a portfolio gantt view that goes to the same sort of detail as the planning view for individual projects?I've found the Portfolio Gantt Chart, and the Investment Portal, but they're too high level ...
Agile Phase questions
Hi. Could not find documentation on Agile Phases to answer these questions. Hope you can help?What is the purpose of an Agile Phase in a Hybrid project?Can there be more than one Agile Phase?Is an Agile Phase basically just a Parent task in the pla...
Project Closing in SPM
Hello Everyone, I need to know about a Business Rule or a Client Script that enables the Project to Auto Close ones all the Agile Phase Tasks are Closed. So, I just want to know which BR/Script is responsible for making this happen? Thank you,Nihal
Resolved! Reassociate Demand Resource Plans to an Epic
Hello SPM Forum! I've been tasked with trying to reassociate existing Demand Resource Plans to an Epic when the Epic is created from the "Create Epic" UI Action. I believe it's supposed to copy things over to a Project from a Demand (we have customiz...
SPM (ITBM) Roles & Capabilities spreadsheet
A few releases ago my manager showed me a ServiceNow spreadsheet of SPM/ITBM roles & capabilities. It was very detailed, dozens of rows covering all the roles ... more detailed than the typical description of role & function found in https://docs......
How to Open a URL from Background Script
Hi Everyone,Can I open a URL from background script or script include. For example I want to open www.google.com in a new tab from background script. Is itpossible ?. I know its possible from Client script but I have a certain requirement in which I ...
Resolved! EPICs are not available under Project portfolio lens
Hi All,When I try to create a Project Portfolio lens in SPW, I can't see the EPIC visibility on the roadmap, UTAH it was there but in Vancouver it is been missing,Any ideas will be appreciated, thanksplease find the screenshot for your reference Than...
Agile Board, Backlog view. How to sort?
Hi everybody. After a recent upgrade to Orlando, my Agile Board looks very different. Question 1: So I go Agile Board and then select the Backlog link. It lists all of my Epics, which is great. However, they seem to be listed in random order. ie. ...
Resolved! Performance Analytics and project management.
Hi all, I read about performance analytics as an advanced reporting tool in ServiceNow which can deliver great value different from standard reporting and will like to gain more knowledge. I am trying to find use cases or scenarios of performance ana...
How to merge models and their associated Assets which have different names related to one model
Hello,Am working on hardware asset management to eliminate duplicate Assets and Models. We have models created with transform maps, manually and SCCM. when importing Assets into hardware asset table they wrongly mapped to model field on Hardware Asse...
How to stop Guided Boards being automatically created
For each major task I create in a project a corresponding Guided Board is created. Any sub-tasks are listed as cards. Is there a way to turn this off? I'm collecting a large number of VTB boards.
Resolved! Understanding Demand Assessment
Hi Everyone, So, the issue here is I am unable to understand. How the scoring works for the Assessment published during the Screening State of Demand. So, the values that we put into every question is between (1 - 10). So, can anyone tell me how does...
Any New Info About the Product (VOC) Workspace?
Hi All, I'm looking for additional information about the direction the ServiceNow teams, such as the SPM product development and CSDM teams, are going in the context of digital products, digital product operating models, product management, etc. (see...
Carryover stories from last sprint - using for performance analytics indicators.
I'm looking to track information about the stories that are moved from one completed sprint to the next sprint, which we call carryover and pull this into automated indicators. The challenge is how to pull story information from a story that has bee...
