SPM | Demand actual costs

Tommaso2
Tera Expert

Hi,

 

How actuals costs are calculated in demand?

I know that once time cards are approved then expense lines are created, and once processed they turn into actual costs.

 

But a part of resource management, how planned costs become actuals?

 

thank you!

Tommaso

2 REPLIES 2

Saloni Suthar
Mega Sage
Mega Sage

Whenever I have questions regarding Resource plan cost calculations, I usually refer to https://www.servicenow.com/community/spm-articles/resource-plan-cost-calculations/ta-p/2303709
Please go through the article and let me know if you still have questions. I will be more than happy to answer. 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

Thank you, but I wonder how, regardless of resource management, actual costs are managed in demand management.

Expense lines can be created only manually? When? There's any automated flow?

 

For example if I create a new cost plan not related to resource management, I expect that planned cost to be converted into an actual somehow.

 

thank you