SPM
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11-13-2024 07:08 AM
Hi all,
Is SPM(Service Portfolio Management) and ITBM are both are same?
if there different how to identify and concepts relate to them?
Please someone help me out with this ASAP.
Regards
Joshua
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11-14-2024 08:03 AM
The acronym SPM, as used in this community's name, is for Strategic Portfolio Management. There is a separate product/service offering of Service Portfolio Management in ServiceNow, and this is not the same as the old IT Business Management (ITBM) service. You can see the docs for Service Portfolio Management here: https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-portfolio-m...
ITBM was replaced with Strategic Portfolio Management some time ago, but the two are not exactly the same: Strategic Portfolio Management is a far more comprehensive product, geared to enable organizations to leverage value from their strategic investments. ITBM was far more IT-focused (as its name suggests), and really was about managing demand for and delivery of IT investment.