User Capacity is not updating according to new schedule
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11-15-2024 07:20 AM
Hi there!!!
I'm trying to configure a new schedule in order to get a particular capacity for some users. I created a main schedule with child schedules for holydays. I follow all steps in a right way and then I add this schedules to the users. Ok, also I tried to update the new capacity with the UI Action 'Update Resource Capacity'...
So I then went to create an availability report and the result is all users still retain the default capacity (around 200 hours per month) and I planned capacity for around 160 hours per month...
Do you have this issue? Any solution or suggestion? Thanks
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