We have licence for incident management/ Service management tool of ServiceNow, if we want to expand the same instance to support agile management also. Can we just install agile development plugin or should we have separate licence for it?
Hi All, I created a request from Service Now for my Dev instance upgrade, Which is done now. Upgraded from Eureka to Helsinki. can anyone provide me the checklist which i should be going through after the up gradation??and also suggestions on what mi...
I am playing around with project, project task, and resource plans.I am getting this error message on the screen when updated project tasks.Group Resource cannot be Empty. Add a valid group to the Resource PlanThe group resource field is filled in. ...
Hey Folks,Does anyone has idea for what will happen when we merge two different assignment groups?Thanks & RegardsAkshay JainService-now developerIndia
I want to know the purpose of 'Update Resource Capacity' & 'Update Resource Aggregates' UI Actions available on User profile under Resource menu.I want to know the difference and when to use what?
Hello all,Recently, I started getting familiar with the Demand module of ServiceNow. I am using it on a DEV instance, which runs on Jakarta, Patch 5. I already went through the documentation in docs.servicenow.com, and also watch the short demo video...
We have started using the projects application within ServiceNow and I have been looking into an issue that is being reported to me. We have 'My Work' reports setup on our homepages to show Active Assigned tasks for a user. They are finishing work on...
Hello there ServiceNow Community..Our company is about to go live with Servicenow, and I've came across this feature of visual task boards.Testing purposes at this time and I'm unable to find any option to delete comments once made on a task in the f...
How do I add a Sub-project direct to a project in Jakarta?
Hi,what is the Purpose of product catalog? why it is used in servicenow?what is the difference between product catalog and service catalog?Thanks Saravanan
I'm searching for a way to create an invoice for a project. Is it possible to create an invoice in ServiceNOW for a project? For example, the project may have consisted of strictly labor. How could I generate an invoice for a project and charge a cus...
Hi,Is it possible to automatically create an Incident every month in the Incident table. We have a requirement to automatically create an Incident for the service desk team every month (to remind them to send comms).This would be good to create from ...
We are trying to get our operational customers more involved in using ServiceNow, but they aren't mature enough to be Product Owners. The feature_user role works fantastic aside from one thing...they cannot add comments to the Enhancements - at am ...
Hi, I need to compare ServiceNow PPM with MS Project.Could anyone help me with this, please??.Thanks. Regards,Edu.
Hi All,Could any one of you please help me on the below query?I would like to allow a user to be able to see the lists of Private tasks that has been added by him/her on the VISUAL TASK BOARD for which he/she is the Owner. Please let us know what cha...
