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Recalculate or refresh project calculations

Just started using ServiceNow and PPM Module - Project ManagementHave experience multiple issues - many while using the Planning Console to enter and update tasks including - The % complete does not automatically update when you change the task statu...

beself by Kilo Contributor
  • 1562 Views
  • 1 replies
  • 1 helpfuls

How to manage leave of absence in resource management?

Dear experts,My turn to ask a question. ServiceNow resource management allows you to schedule resources to be dispatched on projects.How do you manage vacations for workers?If I have a big project coming and assign a team on it, how can the system be...

Resolved! Project task overdue Notify

i want to send a notification to project manager and resource who is working on the task,if the project task is over due for more than one day...and i have to send this notification daily till the project task is not completed or changed?     I don't...

major3 by Kilo Contributor
  • 2675 Views
  • 9 replies
  • 1 helpfuls

Resolved! resource management availability calculation

Hello, I am looking to understand how  resource availability is calulated in the system.  I have resources that are over capacity but it still show availability.When I look at availability across weeks, I  notice that the availability only shows in ...

reganr by Tera Contributor
  • 4850 Views
  • 3 replies
  • 2 helpfuls

Resolved! Need to add 5 business days to a date field.

Hi Guys,I have a scenario where i need to add 5 business days to a date field. while adding 5 days it has to exclude the Saturday and Sunday.Note: This is a date field. not a date and time.Is there any solution?.. Please help me on this.Thanks in adv...

malaisamy1 by Kilo Contributor
  • 9222 Views
  • 14 replies
  • 2 helpfuls

Resolved! Run a workflow daily or a scheduled job

Hello,I have created a workflow with the below condition (on a bespoke table)This then creates and Incident using the Run Script function. It all works fine.However, the workflow runs when the record is inserted (as it should).I would like this workf...

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Resolved! Scheduled job to trigger exactly 30 days in date field

Hi,So with a little help from the community I am almost in a good position.What I need is for the schedule job to run daily. It needs to search the u_infra_certificates table and query the u_expiry_date.If this date is EXACTLY 30 days from today it w...

Resolved! Auto generate Incident based on Date

Hello,I have create a new table to capture Infra Certificates and one of the fields is Expiry Date.I would an Incident to be created and assigned to a specific group 6 weeks before the Expiry Date is reached.Can some help me and explain what needs to...

Changing planned start and end dates

How do you adjust or open up the planned start and end dates of a project or a task if either a date is entered in error? For example, if the planned start/end date is mistakenly set for today 6/16/2017; after the date passes I cannot adjust, these d...

cking719 by Kilo Explorer
  • 5889 Views
  • 4 replies
  • 0 helpfuls

Does a Project always need to start as a Demand?

I am not new to Project Mgmt, but new to ServiceNow PPS as of the past year.   I am trying to understand if it is recommended as a best practice to always have a Demand precipitate a Project?   We are doing rollout/expansion of PPS and are having to ...