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Question on PPM percent complete rollup

Hi everyone,I'm trying to find out if there is some documentation on the logic used in the Percent Complete rollup.I am doing testing using a number of PPM Projects and Project Tasks and am experiencing the following behaviors in the Percent Complete...

karstenvan by Mega Expert
  • 4493 Views
  • 2 replies
  • 0 helpfuls

Setting List View Limit

I am working on creating reports with list views.   They will often exceed 20 results and I need to have the ability to have them go above 20.   In the attached Screenshot you will see that there are 137 results but the page change only shows 1 of 1....

Resolved! Creating a Scheduled Notification

Good afternoon people,I am trying to generate a scheduled notification where only the email would be triggered when the date was equal to the date included in a record field.Example: A notification when the user is birthday.Is it possible to create a...

what is the red line in the gantt chart

A red dotted-line, is displayed in the planning console gantt view.   I assume it may be the program planned start date (this project is associated to a program and portfolio)?   But why is it red and dotted?   Red is never a favorite color in a proj...

ribarra by Kilo Explorer
  • 6133 Views
  • 5 replies
  • 0 helpfuls

Granting ability to edit processed timecards

I would like to grant the ability for users with the role "timecard_admin" to be able to edit time cards that are in the "processed" state. Currently the users have the ability to delete the timecard but not edit it. Can someone help with this?

Resolved! Release Management - need a repeatable template

We have a project that will encompass many smaller projects. Each of the smaller projects has the exact same group of tasks, with some dependencies among them.I would like to build one, repeatable, template of tasks that can be duplicated for each pr...

Isaac10 by Giga Expert
  • 2242 Views
  • 5 replies
  • 3 helpfuls

Resolved! Exporting Visual Task Board to Excel

Hello,What is the best and quickest way to export a Visual Task Board to an excel or similar format?Thank you in advance,Kendall Lin

kendall_lin by Giga Contributor
  • 12961 Views
  • 8 replies
  • 9 helpfuls

Project Recalculation Exclusions

Hello Everyone,Have you ever wanted to prevent the recalculation of (Planned Start/End Dates) for projects/releases..etc?If a task or set of tasks are scheduled to start immediately upon project start (meaning that their time constraints are set to S...

Cannot change the planned end date of closed task

I have created a project template and applied it to a project with automatic calculation (also tried with manual).   Even when i start the project today in the planned start it gives me these errors when closing the task.   The unusual part is that i...

Time worked and Time cards

Can someone please tell me exactly how the relationship between Time Cards and Time Worked works? I'm trying to test the auto-generation of time cards when Time Worked is captured and I'm having problems. Here's my scenario:1) Auto-fill a user's time...

dougj05 by Kilo Explorer
  • 1564 Views
  • 2 replies
  • 1 helpfuls

Resolved! Error importing MS Project file

Not sure if this is an MS Project version issue (we are using MS Project 2016) or a ServiceNow settings issue (we use Isanbul Patch 6a) or somewhere in between (since docs.servicenow.com indicates support up to MS Project 2013 and makes no mention of...

Adding cost center for a CI in CMDB

In our CMDB we are about to specify cost center for a customer on a CI. The main idea was to extend [core_customer] table and add fields to the extended table (called [u_customer_cost_center]) to specify a cost center for a customer. So that a specif...

Changing from Scrum view

I've been unable to change the Form view on Stories from Scrum to any other view.     I'm doing this as admin and have verified that no View rule exists on rm_story.     Is there some global script/setting that is controlling this behavior?