Status Report HTML Markup Fix

Sarah L
Kilo Contributor

‎12-19-2024 03:07 AM

Hi,

Does anyone know if the issue with status reports showing the HTML markup when viewing in list view or exporting to Excel has been fixed? I know the markup doesn't show when exporting to pdf and you can also export to PowerPoint but wasn't sure if it has also been resolved for list view and Excel? Not sure if the fix has been added in a upgrade version but we've not switched it on. 

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shiwan_agrawal
ServiceNow Employee
ServiceNow Employee

‎01-07-2025 07:26 AM

Hi @Sarah L 

 

This is still the same behaviour and to the best of my knowledge, there isn't any OOTB fix available to this platform wide functionality. 

You can use a workaround to fix this. Please refer to KB0696694 - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696694

 

If this helps answering your question, request you to mark this as "Accepted Solution".

 

Regards,

Shiwan Agrawal

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