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12-19-2024 10:35 PM
I have a requirement to prevent story closer if defect is still active.
I tried with writing BR but not working.
(function executeRule(current, previous /*null when async*/) {
// Query the defect table for associated defects
var defectGr = new GlideRecord('rm_defect'); // Replace 'rm_defect' with the actual defect table name
defectGr.addQuery('story', current.sys_id); // Assuming 'story' is the reference field on the defect table
defectGr.addQuery('state', '!=', 'Closed'); // Replace 'state' and 'Closed' with actual field and value
defectGr.query();
if (defectGr.hasNext()) {
// Prevent the story from being closed
gs.addErrorMessage('This story cannot be closed because it has associated defects that are still open.');
current.state = previous.state; // Revert the state change
gs.log('Story closure prevented due to open defects: ' + current.number, 'Story Closure Rule');
}
})(current, previous);
Solved! Go to Solution.
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12-19-2024 11:14 PM
Hi @Prakash_S ,
You can achieve it via configuration of BR.
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12-19-2024 11:20 PM
Hi @Prakash_S ,
Why don't use defect field on the story to check if still active and abort action.
You don't need to any scripting logic
Step 1)
step 2)
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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12-19-2024 11:20 PM
Hi @Prakash_S ,
Why don't use defect field on the story to check if still active and abort action.
You don't need to any scripting logic
Step 1)
step 2)
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025