Strategic Planning Workspace Planning Item Project Rank and State reset on milestone change

[Karen3]

Hi:

I have reproduced an issue in our Strategic Planning Workspace where if you make dependency and key milestone changes on the Project Work Item,   the corresponding Planning Item is deleted and recreated.    The new planning item then has the lowest rank and is set to Planning state new regardless of what the original item has.

We have reported this issue to ServiceNOW, but I am wondering if anyone else is experiencing this, or if the cause could be the internal integration between the work item and the planning item.

Has anyone seen this an been able to correct the issue.   We basically have to review the priorities daily because normal work a project manager might do on the project can cause the item to be reprioritized.   

Any ideas or help would be greatly appreciated.

[Karen3]

Thanks.  I am going to pass this along to my internal support team.     This makes sense that there may be something in the configuration.   We are in the middle of upgrading to Washington DC so not sure if they will try this right away.  I will post back what I find out.

[Karen3]

Just an update  

From Support 

Defect PRB1776619 has been created for this issue and it has been fixed in Future release of Portfolio Planning with PPM, Agile 2.0, SAFe - 4.4.1. (Tentative release in September End )

The temporary workaround is to add an IF condition in the "ExecutionToAlignmentSync" Script Include to skip the syncing when it's a planned_task_rel_planned_task record.