Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

SPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Migrating the data from 3rd party system to ServiceNow.

Hello All,   We are planning to move from 3rd party system (CA PPM) to ServiceNow ITBM. Any one can provide me some resources or knowledge to migrate the data to ServiceNow which includes Portfolios, Programs, projects, tasks, team members, cost plan...

Resolved! How to see Agile Board

I am unable to see Agile Board in PDI.  Agile Development 2.0 and Performance Analytics Dashboard plugins are activated.  Have i missed any step ? Below are the modules that are visible  

find_real_file.png find_real_file.png
Nithin21 by Tera Expert
  • 2062 Views
  • 2 replies
  • 0 helpfuls

Resolved! Custom Resource Reports (Utilization, etc.)

Not sure if this is the best place to ask or if it would be more appropriate for the reporting forum, but we are attempting to make custom forecasted utliization reports. We would like to do something simliar to the out of the box version found under...

How to display RITM info to Service Portal Cart?

I'm trying to modify the Service Portal cart to show the Short Description on SP Cart (both large and small views). I have made a clone of the Cart widget and the cart template, however I can't seem to find the information I need to edit the widget t...

Cart.PNG New Capture.PNG
Bob20 by Tera Contributor
  • 3254 Views
  • 14 replies
  • 2 helpfuls

Time sheet approval delegation

Hi All, We have user's manager as time card approver in time sheet policies. Since time sheet / Time card approvals don't use approval records, how could you get delegate to approve time cards? Even if we set up a delegate for the manager, the delega...

Resolved! Make field read Only after submission

Hi,I have added a new Choice Field on my Change Request form called Submitted As and is open for users to select a drop down option.Once the change has been submitted I was this field to become Read Only.A change would be classed as submitted when th...

Resolved! Agile 2.0 Assigning stories to Sprints

Having trouble assigning stories to sprints in Agile 2.0. I did not use the Sprint Planning Board to build my stories and now I cannot figure how to assign them to a sprint. I know it has to do with the Assignment groups. On the story form I do not h...

Roles for "Create Agile Group"

Good morning! Hopefully an easy question - in the Agile module, I am having issues allowing people to "Create Agile Groups" according to the documentation, they just need scrum_master or scrum_admin.  The user has both the groups, and is still receiv...

Resolved! Actual start date roll up.

Hi,i have an issue where the project task's actual start dates are not rolling up to the project.  Does anyone know the proper logic or where exactly to find where this is run?I'm struggling to find out why its not rolling up to the project level and...

andinh-vu by Mega Contributor
  • 3212 Views
  • 9 replies
  • 2 helpfuls

Resolved! EPIC Reference Field On Story Form Is Showing No Records

Hi Everyone, There is a Reference field (EPIC) on story form and this field is referencing to 'rm_epic' table. Earlier when I click on this field then I am able to see records. However, I feel that after London Upgrade when I click on this reference ...

find_real_file.png find_real_file.png find_real_file.png

Multiple Labor Rate Cards

Hello,I'm looking for help with being able to have multiple labor rate cards, per user.   This has come up because Company X is having issues getting their actuals to line up due to having different rates with different clients, per role/person.Any h...

nickpk by Kilo Contributor
  • 2205 Views
  • 4 replies
  • 5 helpfuls