Task is empty on Timsheet Portal

Trailblazer11
Tera Expert

‎10-31-2024 03:57 AM

Hi All,

 

When I am using the 'Add to timesheet' on any task it is not reflecting the task number and short description of it in the logged time card.

Trailblazer11_0-1730372162743.png

Trailblazer11_1-1730372198246.png

 

 

Even for admin this is not working. Could anyone please suggest here? Thanks

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9 REPLIES 9

PaulaaO
Mega Sage

‎10-31-2024 05:14 AM

Have you modified anything in this space, any back end script? Also, how is that project card brought onto the Portal -is there a Resource Plan attached to it?

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Trailblazer11
Tera Expert
In response to PaulaaO

‎11-01-2024 02:21 AM

Hi @PaulaaO ,

 

We have not modified any script. These Project tasks are having resource plans/cost plans in it and assigned to me.

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PaulaaO
Mega Sage
In response to Trailblazer11

‎11-01-2024 02:54 AM

Hm..if the configuration is OOTB, then it's likely to be a bug. We've had a similar issue, but it was due to some customisation, hence my question. I think you might have more success by raising a case with SN Support

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Trailblazer11
Tera Expert
In response to PaulaaO

‎11-01-2024 07:56 AM

Hi @PaulaaO , Thanks for responding. Could you please mention what was the customization so that I could check that area and if it is still OOB? Thank you

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