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TBM Taxonomy

Kelli Fellows
Tera Contributor

‎03-11-2026 10:23 AM

Is the TBM taxonomy for IT preloaded in ServiceNow for us to use?

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Tanushree Maiti
Kilo Patron

‎03-11-2026 09:41 PM

Hi @Kelli Fellows ,

 

The TBM (Technology Business Management) taxonomy seems  not "preloaded" as a plug-and-play solution in ServiceNow as per available docs.

 

See these posts. Hope it will help you.

 

https://www.servicenow.com/community/common-service-data-model-forum/how-to-implement-tbm-taxonomy-a...

 

https://www.servicenow.com/community/common-service-data-model-forum/tbm-taxonomy-5-0-csdm-mapping/t...

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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AndersBGS
Tera Patron

‎03-11-2026 09:49 PM

Hi @Kelli Fellows ,

 

no it’s not. But you can easily create the TBM taxonomy according to service and service offering… or is it something else that your thinking of?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Kelli Fellows
Tera Contributor

‎03-17-2026 07:09 AM

Thanks!  I had heard that it may be coming pre-loaded, so wanted to confirm before manually loading.

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