Time card for Time off is not creating Time off event in resource calender.

[Amit6]

I am creating time off entry for 8 hours using time sheet portal to record PTO. 

Two questions:

1) it is not creating entry in resource calender.

2) In resource allocation I can't see this time off is considered in capacity planning.

[Anil Lande]

Hi,

When you create event in resource calendar it will not affect any Resource plans or Resource allocation.

It will only reduce the Resource Availability. Once you add time off your can check resource report for particular user and it will show the reduced time.

Please check below links to learn more about some properties:

https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management...

Mainly:

"com.snc.resource_management.exclude_events_from_schedule" - the list events will be reduced from availability as per daily hours. If not included in property then it will reduce actual hours like 24 for full day event.

[Amit6]

Can you try creating time off record from timesheet portal and check whether resource availability is reduced accordingly. Appreciate your help.

[Anil Lande]

I have done some resource Allocation [Hard] and added calendar events.

Please check below screenshots for my Time Off and OOO events:

 Same is reflecting in Resource report.

[Amit6]

This answers my 2nd question. Thank you.

Regaring Q1 :  i think when i request timeoff using timesheet portal , my calender should be updated with time off event.