Time worked and Time cards

[dougj05]

Can someone please tell me exactly how the relationship between Time Cards and Time Worked works? I'm trying to test the auto-generation of time cards when Time Worked is captured and I'm having problems. Here's my scenario:

1) Auto-fill a user's time card with time from their 'Time worked' entries is checked Yes

2) I am assigned to an Incident and have entered Time Worked (validated through reporting and the related list)

3) The Time Worked entry was created within the current week

4) When I go to my Time Sheet for the current week, I do not see a Time Card created for the Time Worked entry.

Questions:

1) With the Auto-fill option selected as Yes, should a Time Card be automatically created for the Time Worked entry or is it generated some other way?

2) Are there any other settings i need to turn on in order to enable this feature?

Thanks

Doug Johnson

[Michael Fry1]

1 - that should be all you need to check to get started

2 - when you submit Time Worked in the Incident, you should see an informational message, at top of form, that reads: Your time card for this task has been modified with your time worked.

You might try clearing your cache (cache.do) if you're not getting the message.

[SC10]

Is there a way to have the time worked field reset when the time card for the user is created. The issue I have encountered is that if the user has accidentally left the tab open on the Incident, the "Time Worked" field will continue to increment, with the incident not really worked. The user discovers this, and is unable to reset this time worked field, resulting in more and more artificial time added in to the time card.