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Auto Save Planning Console

Is there an option to auto save in the planning console part in SPM? the guys keep getting caught out and end up losing work.   

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Alex Cason by Tera Contributor
  • 2028 Views
  • 8 replies
  • 4 helpfuls

Resolved! SOFT & DEVSUP Templates

Hello, I want to create a template for SOFT and DEVSUP, each has its own unique phases.  I have found some information on templates, but I can't find any information with step-by-step instructions.  Can anyone help please? ThanksMatt

Change Gantt bar colours in new "Project Workspace"

Is there any way to customize / configure the colours used when drawing the Gantt bars in the new UI "Project Workspace" Gantt? I see two use cases that I would like to be able to cover: a) Colour the bars dependent on some property of the task. E.g....

Timesheet Portal Time Categories (Other tab)

Hi! What are the OOB time categories listed in the "Other" tab of the timesheet portal? The SN docs does not include the full list of OOB categories. This is what SN Docs has,  but I believe Appointment was also on the list. Please confirm. Thank you...

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madelinetwo by Tera Contributor
  • 1488 Views
  • 5 replies
  • 0 helpfuls

Kicking off the ServiceNow Project Management Journey

Hi Everyone/PMs, Aspiring ServiceNow Project Manager here. I have some questions please:What are the best first steps you would recommend to break into ServiceNow project management field (certifications, experience-building tips etc.)? Also, does an...

Project Workspace New Modal Confirm Button

Hi community,We are facing an issue in the project workspace. After clicking the "New" button, a modal opens. If we don’t fill in the mandatory fields and click "Confirm", it starts loading but nothing happens.Has anyone encountered this issue before...

FadouaA by Tera Contributor
  • 707 Views
  • 1 replies
  • 0 helpfuls

Resource Management Report for Requesters

Good Afternoon, We've been asked to provide a report/dashboard where  people who have submitted resource requests can to and check on the status of their requests.  We are using primarily the RMW.  Is there an OOB report already available?  TIA

PennyDMc by Tera Contributor
  • 607 Views
  • 1 replies
  • 0 helpfuls

Resolved! Manage Stakeholders List

How does everyone manage the stakeholder register list?  We maintain a list of stakeholder based on portfolio. however when demand manager/ project manager add a new stakeholder to their demand/ project, the new stakeholder is rolled up and saved at ...

SK51 by Tera Contributor
  • 6003 Views
  • 8 replies
  • 9 helpfuls

Unable to setup Enterprise Agile Planning

I am testing out Enterprise Agile Planning in my PDI, but when I access Strategic Planning Workspace I only see "Select a menu item to start". I have confirmed that the Enterprise Agile Configurations are Active screenshot below.  I have also confirm...

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Resolved! How to relate Project Phase with Project Task

How to  link the Project Phases with the task and make dependent so that new phase will get start when the previous state task got closed completely.  Any suggetion will be help full , I am new to Service now and currently in learning phase. 

Nihar1 by Giga Contributor
  • 12773 Views
  • 20 replies
  • 10 helpfuls

Display value of Sum of Opex & Capex in Field

Hello Everyone, Is there a way to display the value of total sum of actual capital / actual operating in Project Table ? There is already a calculation on cost plan table when the cost type contains "opex" or "capex" My concern is how can I display t...

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