Tracking changes to tasks

Chris_at_work
Tera Contributor

Hi,

Is there a way to improve or turn on robust tracking of changes to project tasks?

Currently the Notes TAB on a project task shows very basic log of changes to a project task: for example: State changes.

Is there a way to configure as administrator to turn on tracking, for example: status, % complete, adding checklist items, adding checkmarks to checklist items, etc.


6 REPLIES 6

PaulaaO
Mega Sage

PaulaaO_0-1729070268809.png

Try this option here if you haven't for fields from Project Task form. Not sure how you'd go about the checklist items part as I think it's a separate component from Project task table itself..

Hi PaulaaO,

I do not see the "configure available fields" that you have highlighted. I asked my admin about this. Is this a particular version of SPM or perhaps you can share how to have this "config available fields" turned on.

Thanks,

Hi Chris
Those fields have been there for quite sometime. 
Most of them are from even task table.

Hi Sunil,

 

A co-worker who also has the SPM admin role explained that the ITSM team with overall admin for ServiceNow intentionally has this turned off (configure available fields) and if you turn it on, it is global for all of ServiceNow not just SPM, and this would take some convincing for whatever reasons.