Tracking Time Worked on Agile Stories

Jon Collins2
Kilo Sage

Hi Folks, management at our organization is asking that we begin tracking "time worked" on agile stories, rather than just story points. I am aware that this works against the concept of story points, but to keep leadership happy, we intended to simply track hours/minutes worked on each story and be able to report on it, as requested

Is there an OOTB field on stories that we can use for this? I see there is a time_worked field, but it's timer; we are looking for a simple field were we can enter hours and minutes. What do you advise? 

Thanks in advance. 

5 REPLIES 5

Mohith Devatte
Tera Sage
Tera Sage

Hello @Jon Collins ,

Did you try using Time sheet management which comes OOB ?

we are using this in our project to keep our internal works tracked which is helpful for the leads

check this out :

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/task-table/task/...

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU

@Mohith Devatte, thank you. So I would simply added Time cards as a related list on the story, and then have my developers begin submitting time cards for me to approve? Is it that simple? 

GChanner
Tera Guru

We are an Agile team and we use the OOTB 'Time Worked' filed. It's a timer but it still allows you to input your time. We use it daily and most times I add my time when I finished for the day and it gets added to the weekly time card/time sheet.

We also use the same field on Incident, Task, Project task etc. and it's added to the weekly time card/time sheet

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/time/concept/c_T...

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Jon Collins ,

Stories are available for posting time in the timesheet. One way to track time is to use the time sheet portal and add the effort for that story as shown in below screenshot.

find_real_file.png

 

Other way is to use the 'Time Worked' field as suggested by GChanner.

 

Thanks,

Namita Mishra