what is iDRAC

[venkateshd]

Hello Community,

I'm new to SPM, and I'm going through the fundamentals course. I see a related link like IDRAC in project record, what is this related link about and how we can use this.

[Prashant Moily · Accepted solution]

Hi @venkateshd

RIDAC is an acronym that stands for Risk, Issue, Decision, Action, and Request Change Records. In the Project Workspace, it is possible to create a risk record that is amenable to conversion into different records throughout the project life cycle.

Refer to the link.

https://docs.servicenow.com/en-US/bundle/vancouver-it-business-management/page/product/planning-and-...

Hope this helps

[Prashant Moily · Accepted solution]

Hi @venkateshd

RIDAC is an acronym that stands for Risk, Issue, Decision, Action, and Request Change Records. In the Project Workspace, it is possible to create a risk record that is amenable to conversion into different records throughout the project life cycle.

Refer to the link.

https://docs.servicenow.com/en-US/bundle/vancouver-it-business-management/page/product/planning-and-...

Hope this helps

[venkateshd]

@Prashant Moily Thanks for yor response.

[AnveshKumar M · Accepted solution]

Hi @venkateshd 

The View RIDAC related link UI Action is to view if any Transformations happened in that particular project.

For example,

• Risk -> An issue, decision, action, or request change
• Issues -> decision, action, or request change
• Decision -> action, or request change
• Action -> request change

All these transformations can be viewed from the related link "View RIDAC"

Please mark my answer helpful and accept as solution if it helped you 👍✔️

[venkateshd]

@AnveshKumar M Thanks for sharing detailed info.