What role is required to enable users to create Stories and Test case.

suryaprakash123 · ‎10-20-2020

Hi Everyone,

User is unable to see 'Create Test', 'Create Defect', 'Create Enhancement' in banner of the story even thought user has a roles like 'scrum_story_creator' and many as below, Please let me know the solution.

Miguel Donayre · ‎10-21-2020

Hello,

What do you mean by the " banner of the story"? Do you mean this-

OOTB, there are no UI Actions (functionality) for converting a Story to a Defect, Test, or an Enhancement -- "'Create Test,' 'Create Defect,' 'Create Enhancement.'"

'Create Defect' and 'Create Enhancement'" functionality only exists in Demand, Incident, and Problem OOTB.

"Create a Test Phase" only exists in Project OOTB.

View solution in original post

Alp Utku · ‎10-20-2020

Role required: scrum_story_creator, scrum_admin

https://docs.servicenow.com/bundle/paris-it-business-management/page/product/agile-development/task/create-a-story.html

PS : scrum_admin role overrides other roles such as editor, planer

Please also make sure, you got no problems from licensing point of view. You could double check with your SNOW Account Manager

suryaprakash123 · ‎10-20-2020

@Alp Utku - Thank you for your reply, I given the roles(scrum_story_creator, scrum_admin) to user(removed remaining roles) but still user is unable to see 'Create Test', 'Create Defect', 'Create Enhancement' in banner. Is it the licensing issue?

Thank you.

Pranav Bhagat · ‎10-20-2020

For create defect you need

feature_user, scrum_story_creator, scrum_admin

For create test you need

sn_test_management.tester or sn_test_management.test_manager

For create enhancement you need

scrum_admin, scrum_story_creator, or feature_user

Regards

Pranav

suryaprakash123 · ‎10-20-2020

Thank you for your reply, We having admin access to our PDI, We are still unable to see those three after we right clicked at the banner. Please suggest.