Which roles are license consumed in ITBM

[kumar63]

Hi All,

Which roles are license consumed in ITBM?

my client purchased 50 Licenses it means what roles will be covered? 

Thanks in advance.

Regards,

Kumar

[Miguel Donayre]

This is the Kingston framework and no longer used. 

[Miguel Donayre]

I would ask the ServiceNow Account team on the project you are on. Every contract if different and how they account for license usage is different as well. The details on roles, product, and usage will be outlined in the contract and well know to the SN Account team. Any documentation that has been post is not a good sources to go off of, you best bet is the SN Account team.