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Forum Posts

Importing Resource Plans from Excel

Have you ever imported resource plans from Excel?  Stakeholder had everything in word docs and they exported to Excel ... gave me projects, groups, users, and the time dedicated to each user across timelines. I built an import set to first import...

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Uncle Rob by Kilo Patron
  • 1033 Views
  • 3 replies
  • 1 helpfuls

Collaborative Work Management Questions

Hello - Couple of Questions: Collaborative Work Managment Regaring the 'My Work' section. Is there a way to incorporate that with the work in Self-Service 'My Work' section, so we can include catalog tasks/incidents outside of SPM?  Are we able to pu...

Jamie49 by Tera Contributor
  • 665 Views
  • 1 replies
  • 0 helpfuls

Role for SPM ERD (Entity Relationship Diagram)

I was asked to grant someone access to the SPM ERD (which I believe stands for Entity Relationship Diagram), but I cannot find a role that specifically relates to that access. Does anyone have any pointers to share? Is it part of a bigger role?

Resolved! Snapshotting Financial Forecasting in Next Experience

Hi all,I've been working on getting a client ported over to the Next Experience, specifically project-based financial management. Everything seems to be fairly straightforward, save for trying to nail down how financial forecasting snapshots are supp...

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meta1203 by Tera Contributor
  • 946 Views
  • 2 replies
  • 1 helpfuls

new project workspace not showing "new" and "manage" in related lists

Hello community,new project workspace not showing "new" and "manage" in related lists. we have a requirements as a related list on the project, when i open the project in classic view new button is visible on the related list, however, when we open t...

Community Alums by Community Alums  
  • 581 Views
  • 1 replies
  • 0 helpfuls

How demand score is calculated

According to ServiceNow documentation, the score is calculated this way: ((10 - Risk) + Size + Value) / 3. However, going to a fresh developer instance, it seems to totally ignore the Size. Please check the below 2 screenshots. In both screenshots, I...

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Mohammad1 by Tera Contributor
  • 7546 Views
  • 14 replies
  • 2 helpfuls