Who is included in the Additional Assignee List user popup

[Kathryn P]

Does the Additional Assignee List user popup display all users provisioned for ServiceNow or some subset?

ServiceNow knowledge just states that this field allows you to add additional users to a project task, but does not specify what the OOTB user list provides to choose from.

[Nazia1]

@Miguel Donayre : Thank you Miguel.That helps.

[Kathryn P]

Thanks, Jeff!

I didn't understand the code as I am not a dev/implementer of our ServiceNow instance - just a business owner of the PPM module, but I passed your response on to our dev to ask what we have implemented.

OOTB, I am looking for if there are people with a specific role that are listed in the user pop-up, or if that is always defined within the implementation.

~ KP

[Jeff Currier]

OOTB, this is going to give you a list of people with the project user role.  So basically all of the people who could potentially view the task, which would be necessary to work on it.  Not point it assigning it to someone who couldn't even see it.  If you wanted to make that list smaller, you would add logic to it based on attributes of the current project.  But that would not be OOTB and you would want to be careful not to limit it too much as that could be frustrating to a project owner who couldn't assign it to someone not on the list.