Unable to create cost plan in SPM
Hi,In PPM Capex, we are able to create cost plans regardless of start date and end date. While coming to SPM, we are unable to create the cost plan. Please refer the attached screenshot.
Forum Posts
Resolved! Multiple idea Portals
I would like to have multiple idea portals in my company, not use categories to separate, as I want to use categories in other waysCan this be configured in ServiceNow?eg Portal for Product APortal for Product B
Unable to update LinkedIssues field in jira from ServiceNow using Jira Spoke
I'm trying to integrate ServiceNow and Jira using Jira Spoke present in Integration Hub. When I try to update Lineked Issues field in Jira from ServiceNow. I'm getting below error. Error: Field does not support update 'issuelinks' (Process Automation...
Analytics Dashboard is returning an error
Hello. When trying to look at the Analytics tab of our Project Console, we keep getting this error:I've seen some similar errors going on in the Community forums and it has been suggested that this may be a ServiceNow issue. I'm wondering if this i...
Workday Integration for Timesheets
Getting a client started with SPM and wondering how we'll handle utilization. They use Workday for timesheets and don't want to duplicate effort by having to use SPM for time cards. There also isn't any existing integration with Workday. Is there a s...
CWM Task start/end date anomolies
We've started using CWM and have noticed a couple anomolies with entering start/end dates on CWM tasks in the task board list view: 1. When entering a new task and entering start and end dates, the dates will sometimes revert to a date in the 0000-00...
Resolved! PPM-Project workspace missing status and docs
HelloI have the same plugins installed in these 2 instances both xanadu however im missing doc templates and status reports view in one instance. do I have to turn something else on? Appears that the summary-details-Planning-tracking-status report v...
Resolved! How to delete/remove resource capacity/aggregates after employee has been terminated?
Let us assume that we have an employee who was part of the organisation until 01 Feb. 2025 but his capacity and aggregates are generated until 31 Dec. 2025, using the related links on the employee record on sys_user table. Now the resource_aggregate_...
Project sync issue - the request cannot be processed due to an error in syncing
Hello community,I have a sync issue.I have a record/Project on the pm_project table and the same Project/record on the sn_align_core_project table.On the "pm_project" table, FORM view, field "percent_complete"value = 20On the "pm_project" table, LIST...
SPM - Resource Management
Hi all, - How Resource Manager is informed that specific resource assignments are created?E.g. notification?- Based on this the resource card is created to manage the requested pool of resources, right? - How the appropriate Resource Managers are inf...
Resolved! SPM - Demand and Project functional definitions
Hi all, For demand and project, can you please share with me:- When and why are they created? (e.g. why I should open a demand/project rather than a change request or service request?)Can you please share examples? - Who creates them? (I know demand ...
Resolved! Resource Management Workspace
Hi all, Why Resource Manager creates a new Card in the Resource Management Workspace to approve/unapprove a resource assignment? Which are the criteria to open a new Card? Which is the purpose of the Card in relation with the resource assignment? How...
Project templates -Applying Template to Existing Project Changes Planned Start Date
Hi Community,When I use the "Apply Template" UI action on an existing project which has already have project tasks in it, the project's planned start date is getting overwritten — it changes to a different value (seemingly from the template or task a...
Problem Management
When a problem is resolved and moved to complete, the closed and the closed by fields in the change form are changed to completed and completed by. How is this OOTB functionality configured/implemented in the instance? Where can that be found?
Project Workspace - Project Search Button Removed?
I was surprised to learn from SN Support that the project Search button in PW was removed in Q2 2025 release. Our project managers use that search all the time. Before I communicate this to our userbase, I want to ensure this is, indeed, the case. R...