Why can I not move project that is state: In Progress to the state: On Hold in Madrid?

jbugarin
Giga Contributor

In the instance that we use, I am trying to switch my progress from the state In Progress to On Hold. The error I am receving is this: "Updating project state from Work In Progress to Pending or Open is not allowed. Update all tasks state to Open to set project state to Open. " 

Is there a different way to get around this issue besides having to set all the task to open which resets all to 0 percent. 

 

Thanks

1 ACCEPTED SOLUTION

sachin_namjoshi
Kilo Patron
Kilo Patron

Please navigate to project task related list on your project and make sure that all project tasks are in open state before changing project state to Pending.

 

find_real_file.png

 

Regards,

Sachin

View solution in original post

5 REPLIES 5

sachin_namjoshi
Kilo Patron
Kilo Patron

Please navigate to project task related list on your project and make sure that all project tasks are in open state before changing project state to Pending.

 

find_real_file.png

 

Regards,

Sachin

Hi, 

 

I encountered the same issue and set all the Project Tasks to Pending. 

Set all Resource plans to 'Complete' or 'Cancelled', yet i am still getting this error. Anyone has any idea on what else to check? 

 

Regards, 

Brenda 

Without changing the project task state (which is in pending), how can we achieve to update project state field from WIP to onHold.

Mustafa Hussain
ServiceNow Employee
ServiceNow Employee

This is the expected behaviour of the state change as Project's state is based on the state of its tasks, If one of the tasks is in Work in progress then that means the project is also in work in progress state