About Copy Incident UI action and attachments

[bonsai]

If you execute the Copy Incident UI action on a record with attachments, the attachments will not be copied until you save it.

It seems that the function "ajaxFunction_makeIncidentCopy" in the script include "IncidentUtils2SNC" also copies the attachments.

In which process is this function called?
It seems that the only UI action is to copy field values.

[Ankur Bawiskar · Accepted solution]

@bonsai 

yes as per line 45 if the insert() is successful then only attachments will be copied

The OOTB UI action calls this "getIncidentQueryParams" function from Script include "IncidentUtils2" and this script include extends the OOTB Script Include "IncidentUtils2SNC"

It's platform level code and we don't know how actually it's called and how it works

If my response helped please mark it correct and close the thread so that it benefits future readers.