After Vancouver update we get this error The resource was preloaded using link preload but not used

bradwestvig
Giga Guru

 

After Vancouver update we get this error message in console:

The resource https://XXX/uxasset/set-cache-buster/1692590428528.js was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

 

We have some strange behavior with pages built in UI Builder.  Thought it might help to track down the root case of the error.  Does anyone have ideas?

 

#vancouver #polaris #uibuilder

11 REPLIES 11

rad2
Mega Sage

Hello guys,

Have you managed to find a solution for this. we are experiencing the same issue after Vancouver update.

 

jose_quinonez
Giga Guru

Hi,

We are using Vancouver and also have this problem.

It happens when a user clicks on a category and there are dozens of items  where ServiceNow has to validate against the user criteria.

In these cases, the widget does not respond, or takes a lot of time to show items, or the items are less than expected.

This is the browser error:

jose_quinonez_0-1720804116861.png