Resolved! Micro Exam Tips
I'm currently on career journey, any advice when writing micro exams?
Forum Posts
Report For All Open RITM Tickets
How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...
Resolved! Unable to add “Languages” field in the Knowledge Base form in Lab Instance of ServiceNow.
Unable to add “Languages” field in the Knowledge Base form in a Lab Instance of ServiceNow. The languages field has been selected in “Form Layout”.The languages field has been selected in “Form Design”.System Properties of glide.knowman.translation.e...
Switch dashboard to a newer version
Hello Community team, In IntegrationHub usage dashboard... I saw a URL named 'old dashboard' then I clicked and the dashboard look changed completely but I want to revert back same but I can't find any way.... Please suggest any way to get back
Resolved! "Tabs within Tabs" for Dashboard
Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...
Resolved! Community Account Transfer to Personal Account
Hi Team,Is there any possible way to move all my community ranks, questions posted, Solutions given to New ServiceNow ID account from current corporate account?
How do I script an email notification to send when specific users comment on a RITM?
Problem: I enabled a notification record to be triggered when comments are entered on a RITM.All notifications are sent to the Service Desk assignment group; however, I want to help reduce the number of notifications that are sent by creating a scrip...
Resolved! TIME SERIES PERFORMANCE ANALYTICS WIDGET
HI , WANTED TO CHECK IF ANYNONE HAS CONFIGURED THIS TYPE OF LIST PA WIDGET FOR DASHBOARD AS PER ATTACHED PICTURE FOR INCIDENTS STATS ?
Resolved! Compare two table fields on a Report: Greater than Field
I want to see my projects which are over budget with: field Actual cost Greater that field Budget Cost.However I cannot select the field Budget Cost from a list, instead I type it in a textbox, but that doesn't work and it creates a very strange synt...
Resolved! Survey Column Values
Hello everyone, I have been working on the ability to report on our survey results in a more reader friendly format. I have created a database view to show all of the survey results in a single row and I have customized the column headers to reflect ...
ITSM - Change Request
Hello Community,I came across a scenario where, when Normal Change Requests are closed, through the business rule "mark_closed" the CR is auto updated to Active - 'False';But, the Standard and Emergency change requests are not auto updated to Active ...
Resolved! Compose Email Table
I was looking for a table for compose email in order to use its form , any one who knowsthe name of the table
ITOC
How do I get my head around servicenow IT Operations community
Resolved! How to add multiple items in Question Choice?
Hi,We have a variable type select box Report Name. And we need to add more than 20 Question Choices.How can I add it via import?
Resolved! Realistic expectations on getting my CSA? - A non-tech person
All, I'm a technical recruiter of 25 years. I do NOT code. However, I have a good solid foundation and do enjoy playing w/ sw settings and such and feel configuration is something of interest to me. I'm currently unemployed and can devote daily...
