Hi, We have to update the user name tagged in Work notes and Additional comments. I found all the records in the sys_journal_field table and changed the Created by field to the new user name. The Activity field still show the old user name. Has anyo...
This post will cover the System log Error message: Flow Designer: No Record Found: no thrown error. The Error message Flow Designer: No Record Found: no thrown error, is atm. (Utah Release) very limited in information, both in what it concerns and it...
Hello everyone, There is a customer case record and using a UI action, we are creating an Incident.Like, when we right click on the case form and select and click on Create incident, an incident is getting created.So, once it is redirecting to incide...
This seems like such a straigtforward function but I cannot find any reason why this isn't working. I have a notification which is triggered by an event which is triggered by a Run Script in my workflow. The event works/the mail is sent. I then made ...
Hi, We're using two step checkout on some of our requests and we noticed that the Requested For field is on read only for all regular users. In our case scenario, we'd like to make this field editable as we have some admin assistants that will make t...
When searching with the KB article number on the Production instance of the ESC portal, ESC search returns knowledge articles. However, ESC search is not returning any knowledge articles when searching by KB article short description. When searching ...
I have created Record Producer i.e a request intake form. Instead of showing it in Service catalog I directly want to add it as a Tab on the Portal. So for this do i have to create a custom widget or we can skip this Step and Show it on the Header M...
Hello, I have configured the pipelines according to the ServiceNow documentation in the following order Dev ->Test->Prod and in the Management Center. When I make an app deployment request in the Dev instance I see that the App Details like (App Name...
I have observed there are several "Flow designer" entries appearing in the "Slow scripts". It doesn't show the actual flow that is causing the problem. How do we analyse which flow is being executed slowly?
Trying to add the Dynamic Translation Enabled attribute in the Work notes dictionary.But not seeing the option. Kindly advise. (Note: have enabled the same for desc and short desc)
Does anyone know how to indent a table (not just left/center/right align)?
Dear Team,Our client is asking what Integration Hub is and its uses are.They are much demanding for custom integration with Azure Active Directory.Can someone please help me to understand what the merits of using Integration Hub over the custom integ...
Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...
I have been attempting to generate a key for a Cryptographic Module in my personal development instance (I've encountered the same problem in my company's developer instance as well). I have Column Level Encryption installed on my instance, and assig...
Hi, I have a variable Employee which is referencing to User [sys_user].The screenshot below only displays the name and email address.How can I display or add the Employee ID field?
