Ai Search Auto Suggestion
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‎11-09-2023 01:44 AM
Hi, I have configured AI search on my instances where in autocomplete suggestion, suggested results are not showing in my prod instance however its working fine in lower instance.
Auto complete is showing result from popular searches but not with any other autocomplete application.
Ideally, it should show first popular search results and below suggested results but its not behaving that way.
Any suggestion would help. Thanks.
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‎11-10-2023 01:49 PM
Hi @Kumar116
Is there any difference between these 2 instances like patch mismatch or some plugin activation? Or data may be prod less relevant data or dev has. These can be prime reasons also check if any property needs to be updated.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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