Does anyone have any advice on how to remove an email received from the activity notes in ServiceNow? A user replied to an email and we need help to find the record in Servicenow to remove it because it contains phi. We can find the record in the his...
How do you provide edit access to the base version of Idea Management (without Agile/Demand)?
I am trying to retrieve the on new records using the ServiceNow connectors in the MuleSoft.I provided the SOAP and itil access to the users but still when I created the records I am not receiving the records, can you please help me
Hello All,I'm trying to understand the feature in the HR Agent Worspace that is in the Related Search Results.My expectations as reading the feature "Search as Opened for" I expected that the agent taking care of the HR Case will get access to knowle...
Greetings, I am searching for a dictionary or database of all the fields ServiceNow uses on the SPM side. Any help on where I can find this. The level of detail isn't so essential as me just getting a tangible set of fields. Thank you.
I'm decommissioning a form and have to delete all related items such as REST Messages, script includes, flows etc.Is there a way to check if a script include used by this form is being used by other forms as well?Thanks.
Hi - We have teams that are required to open a large amount of Change Requests on a daily basis. They are similar in nature in terms of start time and affected CI, just the impacted CIs (servers) change. So one Application could have 200 servers, the...
When submit a request, the Requested by in the RITM and Catalog task is not populating.Requested by should be same as Opened by I tried to add if condition in the flowRequested by is emptyUpdate Record
Hello All, I am trying to create a Report from Notify Call which has all below fields.Is there a way we can create a report that contains the call made for the incident along with the IIncident #, Priority, Short Description , Assignment Group , Date...
any recommendations on how i go about getting hands experience
I am trying to fetch a report using RITM number to find the manufacturer details for the requested software
Hi,My instance is not working. It is not waking up from hibernation.
please suggest me the best learning path to study for CSA and crack it within 3 months as a student
Hi All, I want to find out the users who has roles in their profile but with No groups. We are planning to remove that roles from that users and we will assign them the groups. There are around 1 lakh active users in our user table.
Hi there, I am needing to add multiple tags via a UI Action, and when I add them one at a time via the UI Action, this works properly. I have issues when I try to add 2 or more: As soon as I try to add 2 or more, I get the error: Unique Key violati...
