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Forum Posts

Unable to select the SN information on Chrome

Hello Team, We are unable to copy information from ServiceNow work items. (Short Description, Description, Internal Summary, Internal Notes, Work notes sections).I tried: Clearing Browsing History, Cache, Cookies from Chrome Reboot Reinstall Chrome R...

jahnavi ch by Tera Contributor
  • 1294 Views
  • 2 replies
  • 2 helpfuls

Resolved! New to ServiceNow

Is the on-line training the only way to study for certifications, or are there boot camps from external companies as well?  I'm new and just want to see all my options.

JosephBober by Tera Contributor
  • 953 Views
  • 7 replies
  • 3 helpfuls

Resolved! Unable to log into my Dev Instance

 Does anyone know how to reset a developer instance password, without the previous password or admin password. ErrorUser name or password invalid. To reset your admin password click here. Please note this is different than the credentials  

tanwa by Tera Contributor
  • 1033 Views
  • 4 replies
  • 3 helpfuls

Clone / Upgrade / Update sets

I need some help in understanding what has happened here but let me first give you the scenario. On the 13th of March, we cloned production to a sub-production target. Before this clone action, I removed all remote update sets with a state of “Previe...

Kenny_vl by Tera Contributor
  • 1943 Views
  • 5 replies
  • 2 helpfuls

Dashboard and reports for system Administrator

Hello Everyone, Want to create a dashboard that will help for admin activities like Clones scheduled, ldap and Mid server status ....looking for advise what other areas can be monitored and reported  that can help for admin day to day activities.also...

CV1 by Tera Contributor
  • 600 Views
  • 3 replies
  • 2 helpfuls

Resolved! UI action button not working properly.

Hello all, Good evening.I have created a button on Incident form.UI action name: EscalateSo, the user should be able to click the button only twice.SO, I have created a field "Escalation count" (u_escalation_count) of type integer on the Incident for...

Pallavi65 by Tera Contributor
  • 1060 Views
  • 6 replies
  • 0 helpfuls