Approval in Flow Designer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 10:48 PM
I created a catalog item with 2 approvals.
1st approval is the user manager
2nd approval is based on the category.
If user manager approved the request, it will move to the 2nd approval.
If user manager rejected the request, it will end the flow (Cancelled).
Then if the 2nd approval, approved the request, it will end to flow (Completed).
If rejected by the 2nd approval, it will end the flow as well (Cancelled)
In my flow, where can I add the decision for Category?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 10:58 PM
after step 5 you can use IF flow logic and check the category value
Is category a variable in your catalog item?
If yes then you can get the value of it from "Get Catalog Variables" flow action
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 11:19 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 11:23 PM
yes after that, the image is correct.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2025 10:30 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader