Approval in Flow Designer

Merza Lyn
Mega Guru

I created a catalog item with 2 approvals. 

1st approval is the user manager

2nd approval is based on the category.

If user manager approved the request, it will move to the 2nd approval.

If user manager rejected the request, it will end the flow (Cancelled).

Then if the 2nd approval, approved the request, it will end to flow (Completed).

If rejected by the 2nd approval, it will end the flow as well (Cancelled)

In my flow, where can I add the decision for Category?

MerzaLyn_0-1744782337343.png

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Merza Lyn 

after step 5 you can use IF flow logic and check the category value

Is category a variable in your catalog item?

If yes then you can get the value of it from "Get Catalog Variables" flow action

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

On the + sign (red box), or in the one line (blue)?

 

MerzaLyn_1-1744784321637.png

 

 

@Merza Lyn 

yes after that, the image is correct.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Merza Lyn 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader