As an admin, can I integrate queries from non-ServiceNow AI?

awalley
Tera Contributor
 
1 REPLY 1

GlideFather
Tera Patron

Hi @awalley,

 

could you possibly explain what query do you mean in particular? AI is too abstract - do you mean AI Agent, skill, agentic workflow, Now Asisst chat bot or what exactly? :))

 

However, for the Now Assist capabilities, there's a chance to select the model provider at the Now Assist Admin as followed below: 

Screenshot 2026-02-23 at 20.47.49.png

 

There is the Now LLM, Claude, Azure or Gemini to select from. It can vary skill from skill:

Screenshot 2026-02-23 at 20.51.24.png

 

Does it answer your question?

_____
100 % GlideFather experience and 0 % generative AI