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About using the portal for the journal type field

bonsai
Mega Sage

I'm adding information using journal-type fields.

I'm using it to update field values ​​and display related record information.

I implemented it in a portal view and used it in the same way, and although the fields were displayed, the items that display the input information were not.

Is this not possible to use in a portal?

Can I use another function instead?

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @bonsai 

 

Please refer this links, see if it helps you:

https://www.servicenow.com/community/developer-forum/journal-input-field-not-visible-to-non-admin/td...

https://www.servicenow.com/community/developer-forum/journal-input-fields-not-displaying-on-portal/m...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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