Assessment Simulator Task 3 - Create and comment on a record - Failed

shalinijaya
Giga Contributor

‎05-09-2026 08:20 PM

Followed all the guidelines, impersonated as platform user and added work notes and additional comments, still the task if faled. Gets a message as Did you add and post a comment?
Cannot move to another task unless this section is completed. 


Kindly help

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Tanushree Maiti
Tera Patron

‎05-10-2026 06:32 AM

Hi @shalinijaya 

 

Ensure you are impersonating "Platform User" . add only Additional Comments, not Work Notes

 

Check these videos and validate your implemented steps:

https://www.youtube.com/watch?v=AgqQ-LWodxQ

https://www.youtube.com/watch?v=PFmFFaqaoxc

https://www.youtube.com/watch?v=TXJQqhTL2ao

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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