Assessment Simulator Task 3 - Create and Comment on a Record

sapnatule99
Tera Contributor

3 weeks ago

I did all the steps correct but still showing the same pop up again and again i. e. 

Did you add and post a comment?

 

And also I can't move to the next task once the previous one gets closed

help me

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @sapnatule99 

 

Ensure You are right-clicking the header and select Save before adding any comments.

 

Check these videos, validate your implemented steps:

refer: https://www.youtube.com/watch?v=AgqQ-LWodxQ

https://www.youtube.com/watch?v=PFmFFaqaoxc

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - ServiceNow
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - ServiceNow
youtube.com/watch?v=AgqQ-LWodxQ
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - Welcome to ServiceNow (Xanadu) Link of the Module :- ...
Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=PFmFFaqaoxc
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
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