Assessment Simulator Task 3 - Create and comment on a record validation error

[VakadaV]

steps  I followed

impersonate as platform user->create incident with specified values->save and submit  before posting comment->add comment(visible to customer)only not any workposts/notes->save then validate it displays the error in screenshot

[tommihallum]

I am new to this tried again all over.. No luck 😞
Where can I post a issue to ServiceNow University?

[CN-L]

It can get frustrating at times but keep with it and you'll start to learn about the quirks of the simulators and how to handle them!

Hopefully this direct link will work ServiceNow University Help Center - if not, you can access it via 'Help Center' in the top menu navigation and then you'll need to raise a case:

I'd be interested to know what the cause is if possible so let me know how you get on.

[Tanushree Maiti]

Hi @VakadaV 

Ensure You are right-clicking the header and select Save before adding any comments.

Check these videos, validate your implemented steps:

refer: https://www.youtube.com/watch?v=AgqQ-LWodxQ

https://www.youtube.com/watch?v=PFmFFaqaoxc

[jamiedebono]

Remake the incident as a system administrator, delete all old references/ incidents that attempts to complete the step. Log out of the instance and log back in to try again.