Attachment to quick message

[SNOWPie]

Can you add attachments to quick messages?

[Elijah Aromola · Accepted solution]

According to the documentation it doesn't get sent out. 

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/notification/c...

Note: If you add attachments to the quick message, the attachments are not sent as part of the email distribution.

[Elijah Aromola · Accepted solution]

According to the documentation it doesn't get sent out. 

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/notification/c...

Note: If you add attachments to the quick message, the attachments are not sent as part of the email distribution.

[ArsalanChaudhry · Accepted solution]

ServiceNow's Quick Messages feature did not natively support adding attachments to quick messages. However, ServiceNow periodically updates its platform, so it's possible that new features and capabilities have been added since then.

Composing emails with quick messages (servicenow.com)

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks,
Arsalan