HelloI have a requirement where i configured Hr task with Set Reminder is true, Interval(in days) is 2, When to send(in days) is 2 and reminder template. I need to understand based on what this reminder will trigger. Is it based on due date or task c...
I am an existing SharePoint Developer wanting to expand to ServiceNow but need to pay for the certification myself. I am wanting to use any free materials possible and only pay the minimum cost to get a certification.
We receive a requirement that when a Risk owner is from ATK and created a risk, then a risk user from other site like ATM, ATT, etc is tried to search that risk he/she should not able to view it. Example this risk is for ATK. When a risk user from AT...
The product documentation below contains an explanation of "knowledge_group_member," but I believe this is a description of members of the owning group.I feel that the owning group does not need the "knowledge_group_member" role, so why is it granted...
I am using a customized knowledge management system.I have used the "ownership_group" field to ensure that records in draft status are only visible to users in the owning group.- The workflow is still OOTB and has not been modified.- Notifications ar...
I would like to know your opinion about the certification exam?
We have a module My Risks, Visible to role sn_risk.user and I used Arguments. However, my access with admin role can no longer click the All.Even our Service account - System Administrator can no longer click the All.
We use the owning group function in knowledge management.We are thinking of setting up a group record for the owning group without assigning a role.A separate group exists for assigning roles.Is there a problem with this design?We would like to know ...
Hi ServiceNow experts, I am still new to ServiceNow. I have follow-up questions when I refer to Documentation: Multi-Provider Single sign-on (SSO) Is SAML 1.1 still supported in ServiceNow?Does version of SAML affect the set-up method? *(SAML 2 Singl...
 I have a requirement to create a emergency change from a catalog item, so i created an flow, however when i select the emergency, it still creates a normal change. How can i get around that?
Hello ServiceNow Community,I hope you’re all doing well. My name is Raheela Awan, and I’m actively seeking opportunities to gain hands-on experience as a ServiceNow Administrator. I have recently completed my ServiceNow Certified Administrator certif...
When creating an update set that changes the "sys_ui_section" of the default view, the following error occurs when applying it:"Found a local update that is newer than this one"The "sys_ui_section" of the environment to which it is applied has not be...
Dear ServiceNow community, I am currently new in ServiceNow. Would like to know the difference between these two methods of starting SAML Setup in ServiceNow. 1. Multi-Provider SSO2. SAML 2 Single Sign-on Using Method 1, I only require XML file or Id...
Hello Everyone,I am having trouble to understand a question i have come across recently.What are the four knowledge workflows available in the ServiceNow base instance?A. Instant Publish: Immediately publishes a draft article without requiring an app...
Hi, I passed the SN CSA via WebAssessor but under my acct, it says it expires the same day. What does that mean?Does SN CSA cert expire in 3 years, or does it not expire?Also, I am wondering how soon the online badge will show for LinkedIn.Is the nex...
