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yesterday
user name andpassword successs fully cfreated and saved
when i try to connect to remote source
Solved! Go to Solution.
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11 hours ago
Please save password and untick-Password need reset.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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11 hours ago
Please save password and untick-Password need reset.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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8 hours ago
Hi @aamichauhan
As Atul said , save the password and uncheck the password need reset checkbox in user profile.
Also check following thing:
1. Ensure the user account (for remote/source instance) is active and not locked out.
2. The user must have the admin role on the remote instance.
3. Multi-factor authentication must be disabled for the specific service user being used for the connection.
4. Ensure user is not forced to authenticate via LDAP . Open the user record in the sys_user table on the remote instance. If the Source field contains a value (usually LDAP), clear it
5. If this occurred after a clone, the credentials on the target instance often need to be re-entered because the old password was overwritten.
