auto-complete reference field typeahead column names?
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11-18-2022 05:39 AM
Use case: service portal catalog request item reference field, we have reference qualifier pulling in some user table attributes (name, title, manager etc). Question is: has anyone seen if we can display the column names (ie Name, Title, Manager) in that autocomplete so that if showing multiple columns is clear what they are? i've not yet seen that in docs
below image is from the docs page, not how the columns for Name and email display but not the column titles themselves. just wondering if there's a tweak to the qualifier that would display them. thanks

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11-18-2022 05:40 AM - edited 11-18-2022 06:16 AM
Hello,
If you are expecting Multiple fields to be display in reference field after selection then it's not possible but if you expect multiple fields once you type something then it's possible, refer below threads.
See my instance:
Variable attribute:
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=nam;department;department.dept_head,ref_ac_columns_search=true
Regards,
Musab
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11-18-2022 06:05 AM
Hi ,
I hope. I understood your query
Please refer this link: Solved: Re: How to populate (auto suggestion) using user id... - ServiceNow Community
I tried to do in my PD. It is working. I tried on the incident form for the caller field. Hope it work for your requirement.
My Solution:
output:
Configuration details:
Added these attributes:
ref_ac_columns=email;title;manager; ref_ac_columns_search=true;