Forum Posts
Assessment Simulator Task 3 – Add and Post Comment Validation Issue
I'm facing an issue with Assessment Simulator Task 3. I created the incident, added the required customer-visible comment, clicked Post, and confirmed the comment appears in the Activities section. However, the task still fails with the message "Did ...
Resolved! How to use "g_form.getParameter('sysparm_nameofstack');"
The script contains the following statement:"g_form.getParameter('sysparm_nameofstack');"What does "g_form.getParameter" get?Does it get parameters from the URL?
Resolved! ServiceNow delay
Why does it seem that servicenow delays alot of thing at the moment. even PDI requests now take days to be approved
Resolved! How do you use the ServiceNow Community effectively without getting overwhelmed?
How do you use the ServiceNow Community effectively without getting overwhelmed? I'd love to hear tips from ServiceNow experts and veterans that have worked for you.Question as in - 1. When anyone should use product hubs vs connect by role?2. Do you ...
Impossible to reactivate the SSO following Australia upgrade
Hi,Please we encounter a big issue with our SSO, on PRODUCTION instance, we try many times to activate it (we deactivate it yesterday in prevision of the Australia upgrade). The connection test failed and we have errors indicated in the logs :Error 2...
Resolved! The best way to pass CSA
Resolved! Has anyone restarted their IT career after a long break and succeeded in ServiceNow?
I completed my master’s degree in 2009 and, after a 17-year career break, I’m planning to restart my career in ServiceNow. I’m currently learning the platform, working on personal projects, and preparing for the CSA certification.I’d love to hear fro...
Resolved! How do I ensure that a catalog task has the latest variables from a catalog item?
Hi,I'm building a workflow in Workflow Studio and my catalog item has 2 'sets' of tasks. Initial Triage - These 3-5 sequential tasks go to different teams to make sure all the fields in the RITM are correct. Each task owner may update or add informa...
Resolved! Micro-Certification - Assessment Simulator Task 3 - Create and Comment on a Record
Copilot Here is the translated text in English:Good afternoon,I am trying to validate task 3, but it returns the pending issue: Did you add and post a comment? I have redone the task, but the issue persists. Checklist:I am logged in with the PU userI...
Resolved! CSM/FSM workspace - moving sub-pages between parent pages in the UI Builder
Ahoy SN ninjas! Do you know if it is possible to move existing components (particularly sidebar panel items) from one page to another? There was a page that has been deprecated by ServiceNow and I need to take the existing customisations from the dep...
User Criteria Not working
Hello Everyone I had a task to create an user criteria for the following condition I have made it and was testing for users and its not working properly as it should can anyone help with this?Its kind of urgent.the provided criteria is in the photo m...
Resolved! About the top menu on the Employee Center screen
We would like the menu highlighted in the red box at the top of the Employee Center screen to appear the same way in the Australia version.Which record controls this setting?We would also like to know how to adjust the menu content.
Best approach to clear CMDB & CSDM exam
Appreciate your suggestions in advance.
Permissions
Hi folks. As an admin user, I have the ability to close multiple Incidents at the same time. Today, we had an issue and 40 Incidents were created. One of our users, who is not an admin user, would like to have the permissions to close multiple Incide...