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AI Search - available on premises?

I am looking into how to setup Virtual Agent to query a knowledge base and one possible solution could be to use AI Search.  My company uses an on premise installation of ServiceNow.I believe requesting AI Search takes time as it involves the provisi...

ServiceNow Australia Release

Hi Everyone,Today I have gone through with the  Australia Release documentation, to be honest ServiceNow has been introduced lots of new features.  

The value of the system property cannot be True.

When attempting to set the system property "glide.security.scripting_role.auto_provisioning" to True, an error occurred and the update failed.Attempting to process it through a script also fails.Is there a better way to accomplish this?

bonsai by Mega Sage
  • 1893 Views
  • 9 replies
  • 1 helpfuls

Service Bridge

Can I connect 2 separates PDI with Service Bridge for learning one will be provider and one will be client and also I can create and submite Remote Task, Remote Record Producer is that possible? or its not possible on PDI ? Anyone tried it? 

CSA Exam got cancelled Due to identity verification

My ServiceNow Certified System Administrator (CSA) exam, which was scheduled on 27th March 2026 at 8:45 AM via Pearson VUE (OnVUE). I logged in 30 minutes prior to the exam and successfully completed the system checks. However, during the ID verifica...

Resolved! Certified System Administrator (CSA) Delta Exam Study Guide

Good day Everyone. I shall be writing the Certified System Administrator (CSA) Delta Exam for the first time this year as this is my 1st mainstream ServiceNow certificate. The email sent to me referred me to this Certified System Administrator (CSA) ...

uGatsheni by Tera Expert
  • 2302 Views
  • 6 replies
  • 3 helpfuls

Resolved! I want to filter a variable in my list view.

Hey community, I'm facing some problems in my instance to track some orders of a particular software_product variable input.  When a user rise a request via Catalog item, one of the variables that user fills in, is the sofware product and we want to ...

AlejandroE by Tera Contributor
  • 514 Views
  • 3 replies
  • 1 helpfuls

Resolved! Query about Catalog Builder

I notice that when using CB to create a catalog item, it automatically creates a default update when you submit it. Then if you edit the catalog item and submit it again, it will create another update set.If I am going to transfer the update set to a...

Screenshot 2026-03-26 115629.png
Merza Lyn by Giga Guru
  • 1011 Views
  • 7 replies
  • 3 helpfuls