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Forum Posts

On-Call Tool?

The tool that we use for on-call scheduling/routing/etc has been acquired, so we're currently evaluating the different tools on the market. I'm looking to tap in to the wisdom of the crowd! What tool does your company use? How well does it integrate ...

ericsjaarda by Tera Contributor
  • 710 Views
  • 4 replies
  • 0 helpfuls

Resolved! HTML Field Right Click

Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO.  When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below.  ActualExpected The only way of ...

MichaelCreatura_0-1668181995965.png MichaelCreatura_1-1668182020435.png MichaelCreatura_2-1668182481876.png

previewed update set xml

Hi team, I have a couple of update sets which are in previewed state in prod. I have to get those update sets from prod and move it to dev.Unfortunately for previewed update set i am not getting the 'export to xml' link.I see that the 'export to xml'...

Deepika54_0-1777535983023.png
Deepika54 by Tera Contributor
  • 384 Views
  • 2 replies
  • 0 helpfuls

MFA stopped working

Hi,I have a particular problem with MFA. I had no trouble logging into our non-production instance using different web browsers from one laptop.Suddenly MFA only works properly in the first web browser you used to log in after turning on MFA. When I ...

Milan11 by Tera Contributor
  • 3182 Views
  • 5 replies
  • 0 helpfuls

ServiceNow CSA Discounted Voucher

Hello community,---------------------------------------------------------------------------------------------------------------------------------------Grow your ServiceNow skills with FutureSkills Prime! If you (or anyone you know) are planning to ap...

Resolved! Now Support and stats.do Out of Sync

Hello all! This is likely minor, but I just noticed something odd in our test instance.  I was submitting an automated request on the Now Support site and noticed that our test instance showed it was on Australia EA1.  We have Australia on our dev in...

Support_view.png test_patch_view.png