We are seeing duplicate records in the sys,user,grmember table where the same user is added to the same group multiple times. This usually happens due to automated scripts, Flow Designer actions, or integrations that add group members without checkin...
Hi All. I need to create either an email or a notification within Flow Designer. I have an INC that based on certain interaction with a few fields spins off an Incident Task to a particular assignment group. This is built in Flow Designer. What I wan...
I'm trying to finding this guide or image (pyramid). It shows the risk levels of ServiceNow for script include, business rules, ui policy, etc. It was in one of the on-demand courses. I wanted to find the documentation to keep in my knowledge base. O...
Hi Team,I’m taking the “Welcome to ServiceNow (Xanadu)” Micro-Certification and got stuck on **Assessment Simulator Task 3: Create and Comment on a Record**.I followed all the steps correctly:- Created the incident with the given description and shor...
New to SysAdmin role- what ServiceNow certifications/roles are a solid overlap and most beneficial in today's economy? Biggest bang for the buck dollar & timewise? Most indemand?
I'm thinking of creating a process that is triggered when an attachment is deleted.I understand that this can be implemented using business rules, but is it possible to use deletion as a trigger in the Flow Designer as well?
So far my understanding and Confidence is ticking up. But are the “knowledge check” questions anything like the CSA exam questions?
Hi guys. Where I can see the Practice Material for a CSA Certification Exam.
Hello!We have an issue with MFA by email:Everything seems to be properly activated, but when the user selects the email option for MFA, the OPT email is never sent. It seems the server does not even generate it, as it does not appear in System Logs >...
I need to massively enable System Notifications for all users in my ServiceNow instance. This setting should apply as the default value for all users who have not yet configured this preference personally.I previously achieved a similar task for Sho...
Trying to open a Case in Now Support. Form shows weird text, does not allow input and keeps 'searching for recommendations'. Continue button does not work.Assist is not very helpful either How do I get support when the Support options are not working...
Hello, im facing a problem with the transfer button , it is disabled in the hardware asset workspace but it is activated in the back office for the same sourcing request
I have two accounts in our instance. Both accounts share the same email address but have different usernames. My non-admin one is provided through M365. So yesterday I logged into my non-admin account via SSO as I normally do. I use a private tab for...
Hi everyone,I wrapped up the learning modules today. To be honest, my head is spinning a bit. It feels like a massive amount of information to keep straight.I want to book the exam, but I'm worried about failing or getting stuck on questions that wer...
