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Forum Posts

How to send a message to a user without sending an email

Is it possible to send a message to the user without sending an email?The idea is to display it on a bell icon at the top of the screen.Ideally, I want to notify the user that a long-running background script has completed.I don't need to send an ema...

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bonsai by Mega Sage
  • 415 Views
  • 3 replies
  • 0 helpfuls

Prevent Approval from requestor - Requested Item

Hello, I have a catalog item, which goes to group approval when the requested item is created. I want to prevent a requestor who is part of the approval group from approving their own requested items. I'm currently using flow 'Ask for approval' I cur...

Richo1 by Tera Expert
  • 2155 Views
  • 3 replies
  • 0 helpfuls

Microsoft Entra ID User Provisioning

Hi everyone,We are facing a similar scenario where we have configured IP restrictions in ServiceNow using Adaptive Authentication > IP Filter Criteria, and we need to whitelist Microsoft Entra ID provisioning IP ranges to allow SCIM-based user provis...

Resolved! Adding Menu Items to Employee Center

Hi All, We are trying to add menu items to our employee centre, and have done so by following these steps; Portal Configuration > Main Menu > Employee Center Menu > Menu Item Related List > New I then went back to Employee Center Menu, copied the Sys...

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Resolved! CSA Exam

Any tips to pass in this csa exam regards,Mohammed shariqh.

ShariqhM by Tera Contributor
  • 2071 Views
  • 7 replies
  • 2 helpfuls

Resolved! I want to stop receiving emails about catalog items.

I want to stop receiving emails when I submit a catalog item, and when it is approved or rejected. I'm hesitant to update the notification because it's a high-risk file.Is it possible to control this in bulk using properties? I want to send a custom ...

bonsai by Mega Sage
  • 1792 Views
  • 10 replies
  • 3 helpfuls

Provider Notifications when someone is mentioned in a comment

Hi everyone,      I hope you are doing well. Currently, I am looking for some help in this topic about how to configure provider notifications (the bell icon) to notify when someone is mentioned @ in work notes, for example, in the work notes of a pr...

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RamVal by Tera Expert
  • 2729 Views
  • 8 replies
  • 2 helpfuls