I want to copy the rejection comment for a requested item into a field in a separate table.Since the rejection comment is recorded in a "Journal" type field, retrieving it within a flow includes unwanted extra information.Is there a way to retrieve *...
Do cutoff passing marks differ to individual according to experince or is it same for all?
Hi everyone,I just got accepted into the ServiceNow RiseUp cohort through the YES Program here in South Africa! My classes start this July. I am incredibly excited for this career breakthrough, but also quite nervous since I do not have a strong IT ...
Hi,For HRSD we want employees/end user in different entities/location and to search articles which are useful and right for them. We can set criterias for location restrictions but how can we manage that they only see HR related articles when they wa...
I would like to set up a filter to restrict the records displayed in a related list.Is this possible?Also, if another user removes the filter I set, is it possible to have the filter automatically re-applied when they view the same screen again?
Hello everyone, I am new in servicenow and wants to know how long I should take to prepare for the exam after I receive a voucher.
Hello I have posted a couple of time, a question about managing ServiceNow Entitled Apps. I'm not sure what happens to them as I don't seem to have visibility of them. Immediately after posting them it suggested they were pending approval. Not heard ...
What is the NQF level for CSA exam
I want to extract the value of a record's choice field in a flow.In a data pill I get the label value.Is there a better way to do this?
Hi I have studied e book and did udemy mock test fro CSA exam. I bought mock test from measure up also but still i am not having that confidence in clearing the exam my question is do i need to study product documentation also in detail for clearing...
Dear All,I am encountering an issue in ServiceNow where a recurring incident is being generated again and again despite of associated RITM already closed ,But the associated workflow is making the iterations again and again. Now provide me a backgrou...
Hi everyone,I am facing a very strange issue on a brand new, completely clean OOTB (Out-Of-The-Box) demo instance with zero customizations. When a specific non-admin user (G. Geimer) accesses the User (sys_user) table list view, almost all key column...
Please advise how to disable the Platform Analytics Workspace, as the documentation seems to completely fail to mention how to completely disable it and revert wholesale to pa_dashboard.do. To clarify, I want to disable "Platform Analytics" to where:...
I archived some "Requested Item" records because the number of records had increased.Although records were created in the "ar_sc_req_item" table,I was unable to view the contents of the Variable Editor field.Is there a way to check the contents?I wou...
I am checking the ACLs for the "sysapproval_approver" table, but I cannot find an ACL that grants read access when the "approver_user" role is assigned...
