Resolved! CAD Exam Prep
What strategies have helped you pass on the first try?
Forum Posts
Resolved! Why Some Users Never See Your Portal Announcements
I ran into a mystery recently—certain users insisted they never saw important Service Portal or Employee Center announcements. After some digging, I found the culprit: m2m_dismissed_announcement. This little-known table stores a record every ti...
App Engine Studio - You need a valid App Engine Studio license to continue working.
I'm running this error when using App engine studio "You need a valid App Engine Studio license to continue working."Anyone know why????I already reinstalled the App Engine Studio plugin, also tried to repair without any success.Also tried using Zuri...
Resolved! Beginner Help: Understanding Async and Display Business Rules in ServiceNow
Hi everyone,I'm currently learning ServiceNow and trying to understand different types of Business Rules. I’ve come across Async Business Rules and Display Business Rules, but I’m a bit confused about how they work and when to use them.Could someone ...
Resolved! lessons with Lab instances
Why some of the feathers not available in students instances even update/patchers are installed (as they instructed)?
Resolved! How long does it take to call yourself a ServiceNow expert
I recently started my ServiceNow journey. I've always worked at the company, and it's been a year and eight months now in the sales department. However, I'm now getting started on my technical journey and excited to see how far I can advance in platf...
Requested Item in flow
Is there any way to call the sc_req_item table directly from the flow?
Resolved! Unable to start app engine studio
Dear All, Unable to open the App engine studio from PDI and facing below error."You need a valid App Engine Studio license to continue working."Can someone please help?
How to display "Caused by change" and "Fixed by change" related lists on Incidents
Hello community,How to display "Caused by change" and "Fixed by change" related lists on Incidents.Similar to how on Change Request related list you have "Incidents caused by change" and "Incidents fixed by change" Currently it shows only 1 list call...
Resolved! Instance Cloning -- Notifications disablen?
Hello together, I have a question about cloning from a LIVE instance to a DEV instance. In this article, which describes post-clone and pre-clone activities very well, it says that I should disable notifications before cloning.(Post-Cloning Checklist...
ITIL Licenses used
Hi All, I am trying to collate the total number of ITIL licenses used within my organisation in ServiceNow. I have seen a number of articles on the web, but none of them gave me a clear answer. Can anyone assist?
Resolved! Add default body message to the email approval link
I receive a requirement that when the approver click the "Click here to approve RITMXXXXXXX" in the approval notification, there should be a default body message when directed to the Outlook. Like this:
About Service Now Page and how change it for a dashboard
Hello, could you please help me with the following? When I log in to my instance of ServiceNow, I see an "About ServiceNow" page. Why does this page appear, and how can I change it? Thank you. Regards.
Resolved! Partner Sales: Gen AI+
What is the pass karm of the exam "Partner Sales: Gen AI+".Please help
Resolved! Virtual Task board
Is it possible to duplicate tasks or duplicate the entire task board ?
