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Automated Testing

ramesh_ayyagari
Tera Contributor

yesterday

I need to notify ServiceNow Form Owners about continuing or archiving their forms, as these have been inactive due to non-usage for more than 19 months. To streamline this, please help set up an automated process to raise tickets for these owners whenever a form remains inactive for a predefined period. This should be done within ServiceNow as a feature

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Dr Atul G- LNG
Tera Patron

an hour ago

Hi @ramesh_ayyagari 

I’m not sure what your exact question is. Does “inactive” mean that no record was created in the table, or something else?

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