Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Automated Testing

ramesh_ayyagari
Tera Contributor

yesterday

I need to notify ServiceNow Form Owners about continuing or archiving their forms, as these have been inactive due to non-usage for more than 19 months. To streamline this, please help set up an automated process to raise tickets for these owners whenever a form remains inactive for a predefined period. This should be done within ServiceNow as a feature

0 Helpfuls
  • 49 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @ramesh_ayyagari 

I’m not sure what your exact question is. Does “inactive” mean that no record was created in the table, or something else?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls