Breakdown source filter on dashboard is not working on Task_sla table.

[vinodh_2111]

Breakdown source filter on dashboard is not working on task_sla table, it is working as expected for task & Incident table. please help to troubleshoot this issue.

In the above snapshot, if you see assignment group breakdown is working as expected on Task table, but not on task_sla table.

I have added both Task & Task_sla tables in Breakdown mappings for the same breakdown. please find the below snapshot.

Thanks & Regards,
Vinod.

[AndersBGS · Accepted solution]

Hi @vinodh_2111 ,

The graph showing the task_sla, is that a normal report? if yes, have you ensured that the breakdown source is acting as interactive filter? And have you ensured on the graph that the graph is following the interactive filter?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS · Accepted solution]

Hi @vinodh_2111 ,

The graph showing the task_sla, is that a normal report? if yes, have you ensured that the breakdown source is acting as interactive filter? And have you ensured on the graph that the graph is following the interactive filter?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[vinodh_2111]

Hi Anders,

Thank you very much for reply.
Yes it is a normal report and I've already checked Act as Interactive Filter & follow interactive filter for graph, but still it is not working.

[AndersBGS]

Hi @vinodh_2111 ,

ok, please share the interactive filter configuration together with the interactive filter references, as this is the one actually filtering the reports. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[vinodh_2111]

Please find the attached snapshots