Can not find HR Case!

kaan93006197541
Tera Contributor

‎09-27-2024 04:22 AM

Hello everyone,

I am currently in the Servicenow Administration Fundamentals self-study course.

It is about the task - Explore data structure

Here I am supposed to go to :

All>System Definition>Tables

In the HR Case in the “Related links” I have to look at the “Show Schema Map”.

But I can't find the HR Case!

Can someone give me a hint, thanks in advance.

 

kaan93006197541_0-1727436139267.png

 

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Dr Atul G- LNG
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Tera Patron

‎09-27-2024 04:25 AM

Hi @kaan93006197541 

 

AGLearnNGrow_0-1727436296492.png

 

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Sandeep Rajput
Tera Patron
Tera Patron

‎09-27-2024 07:59 AM

@kaan93006197541 Please check if your instance has sn_hr_core_case table, you can find this table in Table module. If this table doesn't exist it means that your instance doesn't have this plugin installed. If you are on a Now Learning instance then you can ask the now learning support team to enable this plugin for you, if you are taking this course using your PDI then you can install this application from System Application.

 

Screenshot 2024-09-27 at 8.27.45 PM.png

Hope this answers your question.