"I’m not very familiar with ServiceNow, and I’m currently working on a developer instance. I’m still learning how everything works, so any guidance would be appreciated.
I recently created a new account, but it is not showing up as an option in the caller field when I try to select it in an incident. I'm not sure why my account is missing from the list of available callers, even though it has been set up correctly. Could you help me resolve this issue so that my account appears in the caller selection?
The account is active and does not belong to any group or role.
thank you...
