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Resolved! I want to set a default filter for the related list.

I would like to set up a filter to restrict the records displayed in a related list.Is this possible?Also, if another user removes the filter I set, is it possible to have the filter automatically re-applied when they view the same screen again?

bonsai by Mega Sage
  • 791 Views
  • 4 replies
  • 2 helpfuls

csa PREP

Hello everyone, I am new in servicenow and wants to know how long I should take to prepare for the exam after I receive a voucher.

PhillemonBS by Tera Contributor
  • 1837 Views
  • 11 replies
  • 0 helpfuls

Where are my community questions?

Hello I have posted a couple of time, a question about managing ServiceNow Entitled Apps. I'm not sure what happens to them as I don't seem to have visibility of them. Immediately after posting them it suggested they were pending approval. Not heard ...

Community Alums by Community Alums  
  • 2012 Views
  • 7 replies
  • 4 helpfuls

CSA exam

Hi I have studied e book and did udemy mock test fro CSA exam. I bought mock test from measure up also but still i  am not having that confidence in clearing the exam my question is do i need to study product documentation also in detail for clearing...

Resolved! Recurring Incident creation issue from Service Request.

Dear All,I am encountering an issue in ServiceNow where a recurring incident is being generated again and again despite of associated RITM already closed ,But the associated workflow is making the iterations again and again. Now provide me a backgrou...

SambitRath by Giga Expert
  • 684 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to Disable Platform Analytics Workspace

Please advise how to disable the Platform Analytics Workspace, as the documentation seems to completely fail to mention how to completely disable it and revert wholesale to pa_dashboard.do. To clarify, I want to disable "Platform Analytics" to where:...

JosephW1 by Tera Guru
  • 6841 Views
  • 6 replies
  • 8 helpfuls

Regarding archived requested item records

I archived some "Requested Item" records because the number of records had increased.Although records were created in the "ar_sc_req_item" table,I was unable to view the contents of the Variable Editor field.Is there a way to check the contents?I wou...

bonsai by Mega Sage
  • 851 Views
  • 3 replies
  • 0 helpfuls

Resolved! Real Time Dashboards

Is there an OOTB Way to get a view of tracking changes implemented after a problem ticket was raised along with Incidents reported linked to the problem ticket.