Best practices for new SysAdmins
Hello everyone,I am new to ServiceNow System Administration.What are the best practices you recommend for beginners to get comfortable with the platform?Thank you.
Forum Posts
Resolved! Display 2 fields in a reference field
Hello,I need to display 2 fields like "number" and "name" in the reference field. So, both are searchable and displayed.How to achieve that? I potentially have an answer but want to check and confirm.By adding the following attributes would display t...
About the catalog draft feature
I was able to temporarily save catalog items I created using the draft feature.Is it possible to submit a catalog item using someone else's record saved as a draft?Normally, only your own draft items are displayed.
CSA Studying Info
Hello, What are some good recommendations in Udemy for practice CSA questions?
Resolved! I want to display two table data in one list.
Below are the requirements.Are there any out-of-the-box features that meet these requirements?I thought I could use a database view,but is there a limit to the amount of information that can be displayed?- There are two custom tables.- The two tables...
About Database Views
I'm using a database view.The database view displays information from two custom tables.I believe the database view's function is to display only records that meet the same criteria.Is there a way to display all records from two tables in a single da...
SN interface
hard navifgating the platform. how easy can i do it
Resolved! ServiceNow Administrator - using both an FT and an outsourced admin
Hello. We're new to ServiceNow; went live end of November. Currently we have a managed services admin, product manager and developers. Does anyone have a similar support model and if so, do you also have an internal system admin as well? Thanks.
Dynamic Dashboards - most useful content for Assignment Group Members
As a technician that receives work orders, I'd like to know what content others have found essential for their dashboards as we'd like to have a standard one for all.
Priority Matrix
Hello! We currently have two record producers, one for general incidents and the other for specific security incidents (only using ITSM module). A requirement is to have a separate Priority Matrix for incidents logged under the security incident rec...
Resolved! Assessment Simulator Task 3 - Create and Comment on a Record
I have Completed all the tasks, updated several times continue to get same message. Did you add and post a comment?Need help?Docs Search Community Search Task Instructions:Assume that Adela Cervantsz reached out via a phone call describing intermi...
How to prevent users from closing an Incident if there are active Child Tasks?
how to prevent it using flow????
Service Now
Hi Service Now
How Can I Allow People To Change The View For Stories In The Agile Board?
Hello. I have created a new view that shows some additional fields on the rm_story table. This view works great if you go to the story table and open a record from there. However, if you go into the agile board and open a story, it forces you into th...
