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NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

State didn't change to Resolved

When Assigned to person changes the Assignment group and state to Resolved at the same time and then saves the record. State didn't change to Resolved instead it changes to In progress. We have check all the ACLs but it seems there is no issue with A...

rakshandaso by Kilo Contributor
  • 281 Views
  • 2 replies
  • 0 helpfuls

Monitoring local/side door logins (non-SSO logins)

Hi, As a system admin, is there a way I can set up monitoring of local/side door log ins? As an organisation, we want users to sign into the ServiceNow platform with SSO, with local sign ins, where the user manually enters a username and password, on...

ChrisF7 by Tera Contributor
  • 249 Views
  • 2 replies
  • 0 helpfuls

My first post

 Hi I'm just posting for the first time and just wanted to say hello. I've been navigating a lot in the community and the questions and answers have already helped me a lot. Thank you all for the great work and the amazing community !

raravind47 by Kilo Contributor
  • 177 Views
  • 1 replies
  • 0 helpfuls

Hi Experts!

kindly seeking community advice regarding an issue with the Catalog item. I created a catalog for new laptop requests. The state is also published. But I can't find the Service Portal when searching. What should I do and how will I find out what I di...

dhayallaxmi by Tera Contributor
  • 290 Views
  • 3 replies
  • 0 helpfuls

Attending a Service Now Event

As part of my SNAF course, one of the objectives is to Register for and Attend a ServiceNow Event. What can from attending such an event?

matthewsur by Giga Contributor
  • 228 Views
  • 2 replies
  • 0 helpfuls

Resolved! CSA Exam

Any tips to pass in this csa exam regards,Mohammed shariqh.

ShariqhM by Tera Contributor
  • 633 Views
  • 5 replies
  • 1 helpfuls