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SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

ServiceNow Homepage Moification

Dear All, I wanted to update or modify the option in the ServiceNow homepage as shown in the attached pic,you can guide on the steps at your convenience. As part of my requirement I want to remove the option" international travel" from the page as sh...

SambitRath by Tera Contributor
  • 290 Views
  • 2 replies
  • 0 helpfuls

Thank You

Not a question to be asked but just wanted to show my appreciation for the knowledge i am learning about ServiceNow.

LamontF by Giga Contributor
  • 541 Views
  • 4 replies
  • 2 helpfuls

Resolved! Are you comfortable with the platform?

I recently earned my ServiceNow CSA certification and have been building hands-on experience with the platform. I’m curious to hear from others—how long did it take before you felt truly comfortable working in ServiceNow day-to-day? Was there a speci...

MalaikaD by Tera Contributor
  • 783 Views
  • 6 replies
  • 0 helpfuls

Resolved! Need Guidance

Hi My name is Nehal Chavda. So blessed to have community like this.  As a ServiceNow RiseUp Alumni with experience in UX Research & Design and Gen AI (Now Assist), I’m currently exploring the best career path where I can truly grow and make an impact...

NehalC by Tera Contributor
  • 1588 Views
  • 8 replies
  • 5 helpfuls

Not able to change a users email address

Trying to change a users email address. I understand to do this you need to check the "Generate new password and notify user immediately" box at the bottom of the edit page. The question is how does this affect users using SSO?

ServiceNow Report Access Issue

Dear All, I have created a scripted report for an user and shared with him, But while running that report ,User is unable to see any records over there. Please find the SS attached for reference and provide your input. Thanks,Sam   

SambitRath by Tera Contributor
  • 553 Views
  • 5 replies
  • 0 helpfuls

"unknown tag 28 encountered"

I found the following REST-related error in the article below! https://www.servicenow.com/community/sysadmin-forum/where-are-errors-logged-if-the-rest-api-returns-an-error/m-p/3508378#M22561 I found a REST-related error in the following article!The e...

bonsai by Mega Sage
  • 698 Views
  • 4 replies
  • 2 helpfuls