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Resolved! How to prevent UI actions from appearing in related lists

I've implemented a UI action that appears as a button in the upper right corner of the list screen.The button also appears in related lists that display the same table.I'd like to hide it only in the related lists. Is there a good way to do this?I'm ...

bonsai by Mega Sage
  • 564 Views
  • 1 replies
  • 1 helpfuls

where to start

Hello Everyone, I am pharmacist, but want to change my carrier in the IT field. Where to start if my goal is to get a good job?

rphajay by Kilo Contributor
  • 394 Views
  • 3 replies
  • 0 helpfuls

CSA Preparation

Hello, I am preparing for the CSA exams. All support and advice are most welcome,

DoshinaM by Tera Contributor
  • 390 Views
  • 3 replies
  • 0 helpfuls

Resolved! Hello :)

Hi Everyone, just posting as I am on my System Administrator journey and eager to explore more about the ServiceNow platform.

CSA Certification Mock Test

Hello All, Can you suggest some sites or articles where I can practice / do a mock test before appearing for CSA exam. Thanks,Atul

atul_05 by Tera Contributor
  • 40676 Views
  • 29 replies
  • 45 helpfuls

Resolved! Assistance with escalation policy in on-call scheduling

Hi all  I need your advice on deleting an escalation policy. It is not as straight forward as it sounds. I deleted the shift but for some reason the escalation policy sticks. I first made the shift inactive (not draft) and then it just disappeared so...

TherezaVander_0-1775805803377.png TherezaVander_0-1775806372671.png

What you can do with AI search

I was looking for a way to navigate to a platform record form using the employee portal's search bar.Although I haven't been able to verify this in PDI yet, I enabled AI search in a test environment, and when I entered the value of the number field i...

bonsai by Mega Sage
  • 511 Views
  • 1 replies
  • 0 helpfuls

I want to create an ACL that is read-only for the portal.

I want to prevent users from updating records on the portal screen.I think the easiest way is to use an ACL, but is it possible to create an ACL that only affects the portal?I'm thinking of a read-only ACL for the table.  Hiding UI policies and actio...

bonsai by Mega Sage
  • 505 Views
  • 3 replies
  • 0 helpfuls

Attending Knowledge 2026 as a Sys Admin

Hello everyone, I am attending Knowledge 2026 and was curious what benefits are available to me as a Sys Admin.  I know there are a lot of sessions available that are geared towards developers and/or process owners.  Where should I start?

nrwright09 by Tera Expert
  • 455 Views
  • 1 replies
  • 0 helpfuls