Hi everyone, Has anyone encountered an issue where scheduled reports are sending out the wrong attachment? Users are receiving a report_view ACL PDF instead of the actual report they’re supposed to get. I tested this with my own user account and I’m ...
i am facing an issue in my ServiceNow PDI. While publishing my "Product Offering" as soon as i click the "Publish" button, the system revert my published product offering into a "in Draft" status. When i searched the issue online i got some answers, ...
Any tips to pass in this csa exam regards,Mohammed shariqh.
I would like to hide the information highlighted in yellow below.Is there a way to achieve this other than customizing the widget?
I want to stop receiving emails when I submit a catalog item, and when it is approved or rejected. I'm hesitant to update the notification because it's a high-risk file.Is it possible to control this in bulk using properties? I want to send a custom ...
Hi everyone, I hope you are doing well. Currently, I am looking for some help in this topic about how to configure provider notifications (the bell icon) to notify when someone is mentioned @ in work notes, for example, in the work notes of a pr...
The catalog items displayed on the order guide options screen are initially shown in a compact format.Clicking them expands their content.Is it possible to display the expanded catalog items from the start when transitioning to the options screen?I w...
The order guide has the following step names: "Describe Needs," "Choose Options," and "Summary."I'm looking for a way to change these strings other than customizing the widget.Does anyone know?
I want to hide the information highlighted in yellow from the screen after submitting the order guide.Is there a way to implement this other than customizing the widget?
I am having an issue where when I try to amend the user criteria available for on my web application - the invalid URL error comes up - as I recall there used to be a system property I could turn off to enable my URL to pass validation and then turn ...
In ServiceNow HRSD Case Management, “System Administrator” changes/Updates the assignments/Assigne to user to another. Why?
Hi Everyone, I'm not able to see the "Change" option under All menu for change managemet activities while using Australia Instance. However, If i search as "Change_request.list", the change requests page opens. Is there any way to add the "Change" op...
Please advise how to disable the Platform Analytics Workspace, as the documentation seems to completely fail to mention how to completely disable it and revert wholesale to pa_dashboard.do. To clarify, I want to disable "Platform Analytics" to where:...
HI guys. I would like to know if it's possible to set a condition in the Scheduled Email of Report or in the Report, based on the groups the user belongs to. In my use case, I need the user to not receive the report if they are part of a specific g...
Hi Community,I am currently working on the BCM (Business Continuity Management) module in ServiceNow and exploring ways to automate the generation of Recovery Tasks within Recovery Plans / BCP plans.Current requirement:- Whenever a new Recovery Plan ...