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Forum Posts

User Criteria Not working

Hello Everyone I had a task to create an user criteria for the following condition I have made it and was testing for users and its not working properly as it should can anyone help with this?Its kind of urgent.the provided criteria is in the photo m...

Screenshot 2026-06-12 090411 (3).png
hiteshpradh by Tera Contributor
  • 794 Views
  • 6 replies
  • 0 helpfuls

Resolved! About the top menu on the Employee Center screen

We would like the menu highlighted in the red box at the top of the Employee Center screen to appear the same way in the Australia version.Which record controls this setting?We would also like to know how to adjust the menu content.

bonsai_0-1782309855899.png
bonsai by Mega Sage
  • 701 Views
  • 2 replies
  • 1 helpfuls

Permissions

Hi folks. As an admin user, I have the ability to close multiple Incidents at the same time. Today, we had an issue and 40 Incidents were created. One of our users, who is not an admin user, would like to have the permissions to close multiple Incide...

sseverance by Tera Contributor
  • 439 Views
  • 2 replies
  • 0 helpfuls

Assign to me button is not working

Hi folks! I am a system administrator for ServiceNow for our organization and we have recently discovered that our Assign to me Button is no longer working. Our staff have used this to assign Incidents to themselves for years but a couple months ago ...

sseverance by Tera Contributor
  • 549 Views
  • 2 replies
  • 0 helpfuls

exam question

how do i start preparing for exam and what kind of questions will i get

PhillemonBS by Tera Contributor
  • 381 Views
  • 3 replies
  • 0 helpfuls

System Administrator

Hi ServiceNow Community,I am preparing for ServiceNow Administrator roles and also planning to earn the Certified System Administrator (CSA) certification.