CSA certification/mock test
I would like to know if there are any free vouchers available for the CSA exam and any links for mock tests?
Forum Posts
Newbie here looking for recommendations
Hello all, I'm the epitome of gen-x breaking into tech with practically zero experience. I want to utilize servicenow to learn and get certified, but I'm not sure which career path is best for me. I am a former firefighter and currently a professiona...
Deploy Agentic AI facing problem and need to enhance with more accuracy
I’ve been experimenting with Agentic AI to deploy a custom project on ServiceNow using strong, structured prompts — exactly as ServiceNow recommends. The AI did generate multiple code files and attempted several deployment approaches automatically, b...
New Exam Registration
Does anyone have the step-by-step instructions for taking an exam on the new exa platform?
How to display Application Scope and Update Set in banner?
Currently, I have a banner enabled via glide.ui.next_experience.instance_tools_disabled. However, I have seen others that had the app scope and update set inline with the rest of the top banner. Does anyone know how to accomplish this?
Exam Voucher and Test Prep
I would like to know if there are any free vouchers available for the CSA exam. I am currently studying for the exam with great difficulty, a lack of test prep, nowhere to prepare properly. I was advised strongly not to look at ANYTHING outside Servi...
Resolved! Unique Approvals for users who have a manager/employee relationship
Hello, The situation; Designing a form for users to request permissions. The first step is approval from manager, once that is passed a task goes to the Fulfillment team. This is an opportunity for them to generate unique approvals for the request...
Email Notifications not run in Production instance
Hi all, perhaps im new user here in forum. Any idea why email notification is configured correctly and works in test instance, but in Production instance, no emails are sent? What’s the most common overlooked setting?
My favourites have dissapeared
Hi all, Would anyone know why when working in instance my favourites would all disappear?This has stopped me from completing a task as my one of my favourites ha snow gone therefore I would have to redo a certain task to re-continue
Resolved! Sys Admin Certification
Hi everyone,I just completed the System Administrator coursework. I am now eager to seat the certification exam. Are there tips that i need to know before going for that ?Thank in advance to you all for your reply.
Description field getting clear without creating any history
Hi team , on project form we have short_description field . if user update this value somehow it is getting clear after some time and no logs have been maintained in the screen shot u can see when iupdate this description value , it is getting cleare...
Can I implement record copying functionality in a portal?
I would like to implement a function similar to copying an incident in a portal form widget.I would like to use the field values of the record currently being displayed and post them as the initial values of the record producer.Is this possible?I...
Assessment Simulator Task 3 - Create and Comment on a Record - Failed
Incident is created and comment was added but still its shows "Did you add and post a comment?"
how to convert YAML TO JSON
Hi All, I am trying to convert large yaml file to json with the with the help of yaml json convertor by it is not working for me as those yaml files are too large and have lot of unstructed data it. is there any other way to convert yaml to json
Generating PDFs of Incidents inclufing attached images
Hello everyone, Its my first question here in the Community. Unfortunately I haven't found and answer for that question anywhere else. I hope you can help me We have a requirement to be able to generate PDFs of Tickets (Incidents, Changes, Problems....
